Sr. Director, Business Operations

We are seeking a leader to run the business operations function at Pinterest. The mission of the Business Operations team is to assess how well Pinterest’s strategy is delivering enterprise performance and to influence exec-level decisions to evolve strategy and operations accordingly. You will lead a high-performing, high-impact team that partners with key leaders across the organization to provide data-driven insights that accelerate Pinterest’s execution against its strategic roadmap. You will work cross-functionally with key leaders across product, engineering, strategy, sales and finance. You’ll have the real opportunity to put your fingerprints on a unique and dynamic digital ads platform with global reach.

What you’ll do:

• Develop a deep understanding of our overall business and how our different products and go-to-market investments layer into our broader strategy.
• Become a subject-matter expert and partner effectively with key leaders in product, engineering, sales and other critical business areas on their strategic priorities. Help them accelerate execution of their roadmaps through data, insights and frameworks.
• Own and drive the weekly business review that is attended by the entire executive team at Pinterest. Define critical KPIs for regular reporting, develop forward-looking assessments (forecasts and scenarios), and drive discussions of critical topics with XFN stakeholders.
• Be the primary point person with our leadership team on understanding metrics movements and trends in our consumer product, and provide data-driven insights on nascent business questions.
• Design and coordinate strategic and operational planning processes for key metrics that drive enterprise growth and health.
• Manage a high-performing team who are seen as critical thought partners in their respective coverage areas under the three broad pillars of pinner acquisition, engagement, monetization and financial analytics/systems.

What we’re looking for:

• 15+ years of experience in a variety of strategic, analytical and operational roles. You thrive on combining rigorous data- driven analysis, strong business and product intuition and judgment, and an ability to work well across a variety of teams to solve complex problems. You’ve likely had Biz Ops, consulting, investing, analytics, growth, and/or product management experience in a prior life. Consumer internet or eCommerce industry experience is a plus, particularly in global businesses with high growth, large scale user bases. Prior experience in digital advertising for businesses is also attractive.
• Structured “systems” thinker who also loves the details. When engaging with a problem, you balance a focus on quick wins and actionability with ways to help Pinterest efficiently solve that problem at scale through systems and repeatable processes, and are comfortable getting into the operational details with the analytical, data, product, and engineering teams that you will be closely partnered with to make it happen. You are comfortable with data and have some familiarity with the type of work involved in developing and managing the tools/systems/processes to translate data into digestible information and actionable insights.
• Superior communication and influencing skills. You can move seamlessly between presenting to senior executives and conversing with engineers or frontline ops employees. You have a proven ability to influence without authority and build strong working relationships with business partners; this is a highly cross-functional role, so a low ego and a high instinct for collaboration are musts.
• Proven track record leading and developing world class talent. You can set an ambitious agenda and effectively deliver results through a high-powered team. You will work primarily through managers of others, but are also comfortable engaging directly with Associates and Analysts. You provide the right balance of guidance, coaching, and autonomy in an inspiring and engaging team environment.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

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