Mailroom Clerk
JLL, Tempe, AZ, United States
JLL has an opportunity for a Mailroom Clerk to join our team in Tempe, AZ. If you pride yourself on providing exceptional customer service and enjoy working in a fast-paced environment, we want to hear from you!
In this role, you will be responsible for receiving, sorting, and scanning incoming mail and/or packages to distribute to departments or individuals. You will collect and meter outgoing mail and packages and deliver them to the respective drop-off box in the building.
Here is some of what your day will look like:
Mail Organization
Sort and collate mail promptly as some documents may be time-sensitive
All bankruptcy letters must be stamped and delivered the same day to the litigation team on the 4th floor
Sort mail, such as returned letters, adjustments, bills, orders, and payments, and dispose of junk mail
Resolve issues with incorrect, returned mail, and record registered mail
Receive outgoing mail and apply correct postage (no personal mail)
Fold letters, circulars, or other documents and insert them into envelopes for distribution, and arrange for pickup of outgoing mail
Open and scan contracts and upload them to the client's electronic filing system.
All regular mail must be picked up from stations periodically throughout the day. All items picked up before noon must be stamped and placed in the mail bin on the lower level to ensure that the mail is going out timely.
Mail Distribution
Place mail in proper piles for distribution
Process outgoing shipments (Fed-Ex, UPS, DHL, and USPS), and weigh mail to determine the correct postage
Place mail in bins and deliver to individuals or their mail slots
Walk to the post office to drop off mail in all weather conditions
Office Assistance
Perform hospitality services and minor housekeeping items
Ensure the office is adequately stocked with mail supplies, and stock copy rooms and printing devices
Provide support for small office moves, and set up and tear down conference rooms
Here is who we are looking for:
Required:
A high school diploma or GED
1+ years of customer service experience
The ability to work independently and be self-driven.
Basic computer skills, precise word processing and database entry, and knowledge of fax and scanning machines.
Must be able to lift a minimum of 50 lbs. and can be on your feet most of your day.
Preferred:
1 + years of previous mailroom experience and shipping/receiving
The schedule is Monday - Friday day shift
Pay $20-21/HR