General Manager

POSITION:

General Manager

DEPARTMENT:

Administration

REPORTS TO:

Regional Manager/Vice President

FLSA STATUS:

Salaried, Exempt

Summary

As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.

This individual will have responsibility for the overall management, promotion, and operation of the facilities, including purchasing, booking, marketing, finance, human resources, food and beverage, box office, advertising, security, production, maintenance, parking, and related operations at the Colorado Convention Center.

Essential Duties and Responsibilities

• Aggressively promotes the use of the facility to maximize its utilization.
• Negotiates and provides final approval on all lease agreements with vendors, contracts and agreements with event organizers, hosts, managers, and agents.
• Establishes and maintains effective working relationships with all pertinent parties to encourage continual and regular use of the facility.
• Coordinates facility involvement with Convention and Visitors Bureau, as well as other appropriate destination marketing agencies.
• Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives.
• Develops and implements facility goals in accordance with the management contract, the Client’s objectives, corporate policy, and good business practice.
• Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facility.
• Assists and coordinates with the development of the annual operating calendar, activity schedules, and projections for attendance and/or revenue.
• Directs the development, administration and execution of all financial and operating reports including capital expenses, operating revenue, expense budgets, etc.
• Connect with ASM Global on a national level, including developing a positive network with other General Managers and supporting corporate initiatives.
• Other duties as assigned.

Supervisory Responsibilities

• Supervises all the locations senior staff.
• Establishes and maintains effective working relationships with the Client/Contract Administrator, tenants, government departments and agencies, and other stakeholders.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• A bachelor’s degree (BA) from a four-year accredited college or university with major course work in business or public administration or the equivalent combination of education and experience is required.
• Must be a well-established leader and professional with a minimum of 5-7 years of experience in a senior management level position within a Convention Center.

Skills and Abilities

• Developed successful relationships with organizers of conventions, trade shows, and meeting planners, hotel general managers, and various community interest groups.
• Demonstrated entrepreneurial focus and commitment to the customer.
• Demonstrated record in working in partnership with Convention and Visitor’s Bureaus and the hotel and hospitality sectors.
• Ability to evaluate service delivery, organizational structures, and operating capability.
• Effective written and verbal communication, especially comfortable with public speaking.
• Experience in developing and managing the budgets of convention and exposition facilities.
• Superior interpersonal and communicative skills.
• Solid personnel management and labor relations skills.
• Be familiar with relevant goal setting and strategic planning processes.
• Experience with capital plans, convention facility construction, bonds, and complex budgets.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.

ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.