Director, Analyst Relations

Director, Analyst Relations

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Job Description:

Uniphore is seeking a transformational Director of Analyst Relations to help define the quickly emerging Enterprise AI category and to lead our engagement with key analysts as we contribute to shaping this space. The position will report to the Vice President of Corporate Marketing and Communications.

Responsibilities:

• Develop comprehensive analyst relations strategies, aligned with company goals, to further business objectives.
• Target and engage with key analysts that will help provide insight to evolve and sharpen product strategy.
• Influence category consensus across our top analysts as well as positioning Uniphore as a leader in top-tier research and comparative reports.
• Serve as the point of contact and ambassador to analysts, strengthening and expanding relationships through structured, regular, and mutually beneficial engagements.
• Strategically plan, coach, and guide interactions and communications with analysts, including inquiries, briefings, updates, and participation in assessments and reports.
• Proactively coordinate with product, technology, and marketing colleagues regarding data collection and participation in analyst briefings and reports.
• Create messaging documents and briefing materials and oversee company submissions to analysts.
• Integrate analyst insights into product, sales, and marketing strategies through collaboration with relevant colleagues and teams.
• Collaborate with communications, product marketing, demand gen, and sales colleagues to amplify analyst insights, support thought leadership programs, and create and distribute related content.
• Attend events and conferences as required to support analyst relations strategies and engagements.

What You Bring to The Team:

• Executive Presence. A visionary Director of Analyst Relations leader able to drive our leadership position in the enterprise AI space.
• A track record or experience in category creation in emerging highly in a rapidly developing technology space.
• Proven skills and experience in enterprise AI analyst relations, preferably for a fast-growing global tech company working in similar markets/technologies as Uniphore.
• 10+ years’ experience in analyst relations/related field.
• Strategic thinker who understands complex technical topics who can execute to align analyst relations efforts with business objectives.
• Demonstrated ability to tier analysts strategically and build repeatable processes to inform and update a wide array of analysts who cover our company.
• Proficiency in working collaboratively with product and technology executives, technical subject matter experts, and product and industry marketers.
• Strong written and verbal communication skills, including the ability to distill and simplify complex topics.
• Superior program management and analytical skills, including the ability to manage multiple, concurrent projects and evaluate program performance.
• Existing relationships with relevant industry analysts in Enterprise AI, Conversational AI, Knowledge AI, or related spaces, a plus.

Hiring Range: $186,900 - $257,000 - for Primary Location of USA - CA - Palo Alto. The specific rate will depend on the successful candidate's qualifications and prior experience.

In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location preference: USA - CA - Palo Alto

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.