Lead Product Manager, Business to Employee (B2E)

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As the Lead Product Manager for Business to Employee (B2E) you will focus on delivering solutions that allow our customers to better engage and improve their employees daily lives. You will work with key stakeholders to define a multi-year strategy and lead the efforts to build the roadmap, vision, and priorities for supporting this priority business segment. You will deeply understand how Docusign can best deliver for our B2E customer needs and work with product development teams across Docusign to deliver product capabilities and solutions that support Human Resources and Talent Acquisition teams’ end-to-end agreement flows. Interacting directly with customers to validate solutions and market needs will be a key part of your role.

Docusign has built award winning technology for enabling businesses to automate their agreement processes - from generating agreements, negotiating between parties, getting agreements electronically signed, managing the workflows and integrations once an agreement is signed and analyzing and deriving insights from agreements. You will serve as the subject matter expert guiding product development teams on what capabilities and solutions will best meet B2E customers’ biggest agreement challenges related to recruiting candidates, onboarding new employees, staffing contingent workers and more. Using qualitative and quantitative insights, you will deliver a strategy and product roadmap that both transforms how Docusign meets B2E customer needs and drives measurable impact. In this position you will work cross-functionally with Design, Marketing, and Engineering and engage directly with customers to experiment and iterate.

This position is an individual contributor role reporting to the Sr. Director of Product Management.

Responsibilities

• Lead the strategy and roadmap for delivering product capabilities and solutions for Business to Employee (B2E)
• Facilitate customer engagements to validate solutions and market needs within Human Resources and Talent Acquisition
• Drive the vision and requirements, translate them to functional specifications to facilitate a sound design and deliver a delightful customer experience in partnership with product development teams across Docusign
• Leverage primary and secondary research to deepen understanding of B2E customers across their lifecycle, from awareness to renewal and expansion
• Own insights on the market including staying abreast of Human Resources and Talent Acquisition industry trends, events, and channels to anticipate customer needs
• Understand key personas, difficulties, and jobs to be done within Human Resources and Talent Acquisition by closely working with customers, User Research, and Marketing
• Understand and profile high value, innovative use cases purchased

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

What you bring

Basic

• Bachelor’s Degree in a technology related area of study (CS, EE, IT, Systems, MIS, etc.)
• 12 years in product management for SaaS products and services with a Bachelor’s degree; or 8+ years in product management for SaaS products and services with a Master’s degree; or equivalent experience
• Track record in product management for Human Resources and/or Talent Acquisition focused products
• Experience with HRIS systems e.g. Workday and Recruiting solutions e.g. iCIMS
• Experience building and gaining buy-in of business cases for new product capabilities/innovations
• Background working with cross-functional teams
• Direct experience in delivering product using iterative or Agile methodologies (e.g. SCRUM)

Preferred

• Master’s degree or equivalent experience in Computer Science, Information Systems, or Informatics
• Demonstrated success managing large scale technology products including new, existing, or legacy products tailored to the needs of Human Resources and/or Talent Acquisition
• Strong customer focus through qualitative and quantitative measures
• Ability to work in a dynamic, fast paced environment, prioritize your work and handle your own time
• Excellent executive presence, verbal and written communication skills
• Strong problem-solving skills and productivity
• Experience building and using telemetry to review site performance and make data-driven decisions.
• Ability to operate in a matrixed environment influencing multiple partners and roadmap delivery commitments
• Strong track record of building lasting, cross-functional partnerships with both internal and external groups
• Proven ability to collaborate well cross-functionally across organizational boundaries with Engineering, User Experience, Research, Product, Program Management, Sales, Marketing, IT, Compliance, Security, Legal, Business Development, and Support
• Experience in consulting, marketing or related business fields involving compliance, information security or regulatory controls

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $171,500.00 - $277,025.00 base salary

Washington and New York (including NYC metro area): $164,800.00 - $242,225.00 base salary

This role is also eligible for bonus, equity and benefits.

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. And for that, you’ll be loved by us, our customers, and the world in which we live.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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