Chief Operating Officer

The Chief Operations Officer will oversee the association’s operations, which shall include financial reporting, membership support, staff administration, and development of association growth in coordination with the Chief Executive Officer. The COO will work closely with the CEO and the association’s Treasurer to administer the financial policies developed and approved by the Board of Directors to ensure the financial position of the association.

Responsibilities:

1. Manages the accounting of the association including but not limited to accounts receivable, membership dues payment(s), preparation of monthly/quarterly reports, record keeping, and payment of RPAC investments, association bank account reporting, and association credit card reporting.
2. Assists CEO and Department Managers in preparation, administration, and implementation of the budget.
3. Participates in the planning of the annual budget; manages and implements the approved budget for the association, working with the Budget & Finance workgroup.
4. Reviews Budget vs Actual monthly reports & investment reports with the treasurer.
5. Supervises and approves purchases of office equipment, furniture, and supplies in coordination with the CEO.
6. Manages annual committee budgets and ensures the accuracy of committee and association event P & L’s.
7. Oversees the association’s investment accounts, working closely with the investment firm’s financial planner.
8. Works with the association’s CPA on quarterly reviews of financial reports as well as preparation of year-end documents.
9. Onboards, supervises, and trains staff and monitors administrative processes and systems in coordination with the CEO.
10. Manages various aspects of Human Resources, including payroll, PTO, health insurance, 401k, and employee concerns.
11. Assists the CEO with staff meetings and association events.
12. Assists in planning, developing, and evaluating the association’s objectives, programs, policies, and procedures in coordination with the CEO.
13. Oversees membership database administration and coordination of records with the state association and the National Association.
14. Ensures accuracy of the membership process including admissions, maintenance of records, and employees associated with the process.
15. Supports association’s efforts to adhere to NAR’s Core Standards.
16. Provides project management support for membership recruitment, retention, affiliate sponsorships, and engagement activities.
17. Recruits, interviews, trains, and directs personnel and volunteers as needed for GBR.
18. Maintains records updates as mandated and/or requested by NAR and NJR in accordance with NJ State law.
19. Serves as key staff person on work groups and/or task forces as assigned by the CEO or Treasurer.
20. Handles, reviews, and negotiates all contracts for review and approval by CEO.
21. Manages all maintenance, repairs, inspections, and town requests for GBR facilities.
22. Handles all tenant inquiries, leases, and rental payments.
23. Performs other duties as assigned by CEO.