Vice President, Supply Chain
Keter North America, Boca Raton, FL, United States
Summary
The VP of Supply Chain will be responsible for overseeing and managing the end-to-end supply chain operations of the import logistics organization with a focus on strategic planning and execution to optimize supply chain processes, improve efficiency, and reduce cost. Oversees the organization's inventory, warehousing, distribution, transportation, planning and customer & consumer services functions as well as developing and implementing operational systems to monitor and control critical supply chain processes. This role is crucial for managing our supply chain and promoting a culture focused on delighting our customers and driving revenue and profitability.
This position is eligible to work out of any of the Keter North America sites.
Responsibilities
- Develop and implement supply chain strategies that align with the company’s overall business objectives
- Improve overall service level and relationships with customers by increasing product quality and on time in full, resulting in reduced penalties and charges from our customer base
- Diagnose supply chain challenges, anticipating evolving areas of growth and ensuring prompt support for necessary system, process, and physical improvements
- Develop S&OP processes between regions, including supply and production planning, financial reconciliation, and final sign off with focus on accuracy and punctuality to the demand signal
- Develop and manage budgets for supply chain operations, ensuring cost control and financial efficiency
- Improve response rate and feedback within the consumer service team
- Design and implement a DTC logistics fulfilment model
- Focus on import logistics to ensure efficient and cost-effective management of imported products by managing and reducing inventory levels of imported products
- Establish and maintain strong relationships with suppliers and vendors to ensure reliable and cost-effective services
- Lead and mentor supply chain teams, including managers and staff, to ensure effective and efficient operations
- Oversee the implementation and use of supply chain technologies and systems to streamline operations and improve data accuracy
- Proactively identify potential risks within the supply chain and develop strategies to mitigate those risks
- Travel to the Savannah, GA distribution center as needed
Competencies
- Strong communication, presentation, and interpersonal skills
- Attention to detail, diligence, and follow-through
- Drives results by building dynamic KPIs to drive efficiency, operational decision-making, and improving customer satisfaction
- Possesses a continuous improvement mindset that welcomes ongoing feedback
- Skilled in being assertive and resolving conflicts by being able to maintain their position and to handle challenging interactions effectively
Qualifications/Experience
- Bachelor’s degree in supply chain management, business administration, engineering, or a related field; master’s degree a plus
- 10+ years related experience in logistics, distribution, purchasing, or inventory functions
- 8+ years managerial experience
- Deep understanding of the Supply Chain function and best practices
- Track record of P&L ownership and driving operational cost improvements
- Proficiency in negotiating contracts and agreements with suppliers and vendors
- Familiarity with supply chain management software and technologies, such as ERP systems
- Experience bridging cross-regional/trans-Atlantic teams, in order to ensure smooth communication and collaboration