Branch Manager, Tysons

Current job opportunities are posted here as they become available.

Trustar Bank is a community bank conceived to meet the banking needs of businesses and individuals in the greater metropolitan Washington DC area. The Organizers of the Bank are experienced bankers, bank investors, and business professionals in the Bank’s target market area. Rapid consolidation in the Bank’s target market has created an opportunity for a community-based commercial bank.

At Trustar, our mission is to be your partner for financial success, to provide a sound investment for our shareholders, and to support our local community.

A viable market, sufficient capital, engaged leadership, and strong management are critical success factors for any financial institution. Service differentiates one bank from another. As a community bank, Trustar Bank‘s strategy is to be a personalized alternative to larger, super-regional financial institutions that increasingly dominate the Bank’s primary market. Our mission statement emphasizes personal service, responsiveness, and a willingness to tailor products and services to meet the needs of our customers.

Trustar Bank is currently seeking an experienced Branch Manager for our Tysons Branch! The Branch Manager is responsible for providing leadership to the branch team, while ensuring high quality customer service, and oversight of branch sales, service and operations. The Branch Manager will follow all established policies and procedures of the bank.

Summary of Job Duties

• While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service.
• Conduct outside sales calls/meetings to develop new business clients and increase deposits/loans.
• Establish the Trustar Bank brand in market and leverage centers of influence.
• Attend networking events to develop business leads.
• Partner with the bank’s lending officers in analyzing customer deposit relationships and joint calls.
• Overall management of the branch including sales, service, operations and staffing with focus on sales.
• Responsible for cross-selling bank products and services to deepen existing client relationships.
• Coach and mentor branch team to master sales and service skills. Complete performance reviews.
• Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank policies and procedures.
• Assist with other duties as assigned.

Requirements:

Minimum five to seven years banking experience including customer service, teller training and new accounts training; prior supervisory experience is preferred.

Must have a professional image.

Ability to remain calm and complete more than one task at a time in a fast-paced environment.

Skills/Knowledge:

A high level of interpersonal and verbal skills to represent the Bank in a positive manner in dealing with clients. Working knowledge of and experience with Microsoft Office applications. Ability to function as an effective team member. Ability to communicate clearly over the telephone and in person.

Working Conditions:

Continuous daily contact with customers and the public performing recurring tasks. Close daily contact with peers, manager and other bank employees. Work schedules may include evening and Saturday hours.

Professional environment. We are an equal opportunity employer.

Trustar Bank has grown rapidly since its start in 2019. With an all-star team and fast-paced environment, this is an exciting opportunity to help build the Bethesda Team. We also provide an outstanding benefits package to include a NO Deductible health care plan, a strong 401(k) with discretionary company match, LifeLock premier for all employees, and a generous PTO plan. This is an in-office position.

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