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John Wiley & Sons, Inc.

Director, AI Product Management

John Wiley & Sons, Inc., Hoboken, NJ, United States


Location: Hoboken, NJ

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.

We are looking for an experienced Senior Director of Product Management in our AI Growth organization to develop and execute product strategy according to current and future market needs in IP licensing and new business models. The ideal candidate will be able to map critical relationships, players, content, and customer needs to understand the opportunity for a sustainable, recurring business from licensing and new business models.

Additionally, they will blend expertise in generative AI technologies, content acquisition, content databases, and publishing to bring our product strategies to life. This role will involve direct interactions with multiple stakeholders, including customers, business development, developer teams, data scientists, and other product managers.

How you will make an impact:

Strategic Planning

  • Develop customer segmentation, use cases, and Wiley value propositions for IP licensing and new business models in AI.

  • Develop and maintain a product roadmap for IP licensing and new business models.

  • Conduct in-depth market analysis to identify new opportunities and risks.

Product Development & Testing

  • Manage the complete product life cycle, from ideation to launch and evaluation.

  • Develop commercial offerings, positioning, and pricing in partnership with customers and business development.

  • Validate offerings and revise as appropriate.

Technical Leadership

  • Work closely with content operations and technology teams to establish repeatable processes and delivery capabilities to fulfill contracts.

  • Oversee the technical development and integration of these technologies into existing systems.

Stakeholder Management

  • Engage with internal and external stakeholders to align the product vision with organizational goals and customer needs.

  • Facilitate cross-functional team collaborations, especially with publishers, software engineers, finance, and operations.

  • Engage with external stakeholders to understand the rapidly evolving AI landscape and promote Wiley's role in AI.

  • Engage with potential partners to design and implement vertical-specific AI application development in target disciplines.

AI Ethics & Compliance

  • Ensure Generative AI licensing and applications comply with ethical norms and industry standards for integrity, bias, and safety.

  • Develop risk mitigation strategies for AI applications.

What we look for:

  • Minimum 8 years experience in product management.

  • In-depth knowledge of academic publishing and research integrity.

  • Familiarity with new product development and market launches.

  • Strong technical background.

  • Exceptional stakeholder management and communication skills.

  • Self-starter.

  • Player-coach who can both execute and lead.

  • Prior experience in scholarly publishing or related industries or experience with content licensing preferred.

  • Familiarity with Agile and Scrum methodologies preferred.

  • Product management tools including Aha and Jira preferred.

  • Experience with content database product development and delivery preferred.

  • Strong analytic skills, comfortable with A/B testing and data-driven decision-making.

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