Director of Dedicated Planning Operations- Denali Associates

Organization/Business Overview:

Thrivent is a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our clients. As the nation's largest fraternal benefit society, we're here solely to help others. We help every day through the financial solutions we offer, the member activities we support, and the resources we provide to the Lutheran community and nonprofit organizations. Thrivent Investment Management Inc. is a FINRA and SIPC member and a wholly owned subsidiary of Thrivent Financial for Lutherans.

General Description

The Director of Dedicated Planning Operations position will oversee the planning department including all team members, procedures and processes for the practice. Key responsibilities include management of team members, oversight of processes, preparation of financial plans, investment research and analysis, and coordination of client service needs with team members.

Responsibilities

Oversee Planning Department Team:

• Oversee workflow and job responsibilities of planning department team members.
• Direct Reports: Office Manager, office assistants, associate financial advisor.
• Lead training and development for planning department team members.
• Work with leadership to build out planning department infrastructure as needed.
• Identify and offer recommendations on how to optimize workflows.
• Keep up-to-date knowledge of financial planning concepts and industry and assist rest of team in upkeeping relevant knowledge for their respective positions.

Financial Data Management:

• Work with practice owner/financial advisor to oversee and improve processes for collecting client data.
• Work with practice owner to oversee and improve process for inputting and maintaining client data in MoneyGuidePro, client files, and Salesforce CRM.
• Facilitate process to gather and maintain customer suitability information.

Case Analysis and Plan Creation:

• Together with practice owner/financial advisor prepare and update written plans and presentation material for client meetings.
• Work with advisory team to refine process for creating and implementing written plans and insight summaries.
• Research and respond to client inquiries.
• Deepen existing client relationships through processing of client requests, resolving client questions, and making sure client information and documentation are up to date.
• Research and analyze investment and portfolio allocations.
• Assist in generating performance reports.
• Handle request for transfers of funds in and out of accounts by tasking to CSA for processing.
• Track cash balances for retirement account decumulation.
• Track tax planning elements through year to provide insights during tax season.
• Analyze cash flow and spending projections for clients.
• Other responsibilities as assigned by the Lead Advisor.

Qualifications

• 1-2 years + of industry experience required.
• Certified Financial Planner, Chartered Financial Analyst, or equivalent industry training highly desired.
• Securities (7/66, or 7/63 & 65) and Life, Health, and Annuity registration required within 90 days.
• Bachelor’s degree in Financial Planning, Finance, Accounting or Economics or related field preferred.
• Extremely strong organizational skills.
• Strong communication and interpersonal skills.
• Technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint, Salesforce) or ability to learn.
• Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions.
• Ability to maintain integrity of sensitive/confidential information.

Compensation

Compensation varies based on the specific qualifications and experience of the individual with a target range of $65,000 to $85,000+ possible bonus compensation. This position is eligible for team bonuses ranging from 0-10% of annual salary and a monthly stipend toward employee benefits.

As part of the sponsoring financial advisor recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the process. Fingerprints will be required as part of FINRA registration process for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.

About Thrivent
Thrivent is a diversified financial services organization that, with its subsidiary and affiliate companies, serves more than 2.3 million clients, offering advice, insurance, investments, banking and generosity products and programs. For more than 100 years, Thrivent has been helping Christians build their financial futures and live more generous lives. Today, Thrivent is a not-for-profit, membership-owned Fortune 500 company with $179 billion in assets under management/advisement (as of 12/31/23). Thrivent carries ratings from independent rating agencies which demonstrate the strength and stability of the organization, including an A++ rating from AM Best; an Aa2 rating from Moody's Investors Service; and an AA+ rating from S&P Global Ratings. Ratings are based on Thrivent's financial strength and claims-paying ability, but do not apply to investment product performance.

Thrivent values diversity and inclusion, and we’re committed to providing an Equal Employment Opportunity (EEO) without regard to race, religion, color, gender, gender identity, national origin, age, disability, marital status, citizenship status, military or veteran status, sexual orientation, sex, genetic information, or any other status or condition protected by applicable state or federal laws. This policy applies to all employees and job applicants.

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