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Kuehne + Nagel

National Sea Logistics Operational Care Manager, Export

Kuehne + Nagel, Chicago, Illinois, United States, 60290


National Sea Logistics Operational Care Manager, Export |United States | US2128196

Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Chicago location is looking for a new National Sea Logistics Operational Care Manager, Export to join our Sea Logistics team.

YOUR ROLE

In this high profile and customer-facing Sea Logistics position, the individual will be responsible for developing the export sea logistics product for the Central Region. The role will require a highly motivated individual to analyze data sources in order to identify opportunities to develop and execute the overall strategy in line with the company's growth targets. The overall goal is Customer growth, satisfaction and retention. The individual will be expected to work closely throughout the region with the Customer Care Location Teams including Sales on export accounts and opportunities, being the bridge with the Trade Management in ensuring smooth execution and maximization of yields.

YOUR RESPONSIBILITIES

Provide leadership & direction for the Sea Export product for the Central Region together with the local Customer Care teams and local Sea Logistics Field Sales teams Drive volume growth on sea exports for the region while maintaining trade profitability Yield Maximization - maximize GP through carrier choices and negotiating with internal/external stakeholders , whilst limiting service failures To develop pricing strategies (liaise on pricing / RFQ preparation) in tandem with Trade Management and ensure Quotation Qualification Pro-actively participate in customer visits / meetings as needed and in conjunction with local/Area sales personnel Manage Customer retention & focus on prospecting for new Business Stay up-to-date with Market Knowledge & provide continuous updates to the Team Business Development & Strategy setting to increase Market share Supporting Sales in turning opportunities into Business Partners Close cooperation with Branch & Area management as well as Sea Logistics operations (OCC) for an enhanced customer experience Enhance customer satisfaction through the highest level of service quality achievable Actively seek regular community based activities for team participation Special Projects & Expertise: Lead strategic initiatives, acting as a Sea Logistics Subject Matter Expert (SME) in key regional, national, and international meetings. YOUR SKILLS AND EXPERIENCES

2+ years' Sea Logistics experience 1+ years' Import/Export Operations experience You have the ability to report to the office 5 days per week You have the ability to travel for business purposes

GOOD REASON TO JOIN

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-MB

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

US Talent Acquisition USA.Talent.Acquisition@Kuehne-Nagel.com