Director, Product Management - Deployment Experiences & Release Decisioning

West Creek 6 (12076), United States of America, Richmond, Virginia

Director, Product Management - Deployment Experiences & Release Decisioning

Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of millions of consumers. We are a passionate and entrepreneurial team embracing bold ideas, fostering collaboration and delivering great experiences for our customers. Delivery Experience (DE) is at the heart of our approach. Delivery Experience delivers enterprise capabilities and a common developer experience enabling Capital One to thrive in the cloud. To scale our efforts in this space, we are building a world class CI/CD platform for deploying applications to the cloud that run critical business functions like mobile and online experiences for Capital One customers.

As a Product Manager on the Developer Experience Product team, you will design and deliver best-in-class managed compute solutions that improve the quality of life of our software delivery teams while maintaining the highest quality and security standards. You will work with stakeholders at every level to identify pain points for software development teams throughout the software delivery life cycle. This team is focused on building a software delivery platform that is intuitive, reliable, automated, secure, adaptable, and fast.

This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities being delivered are aligned with the intended business outcomes. You will be responsible for shaping multi-year strategies and partnering with tech teams to deliver platform features. The ideal candidate for this role is passionate about technology, deeply understands how developers work, and deeply empathizes with internal and external customer needs.

As part of the Director, Product Management - Deployment Experiences & Release Decisioning role, you will:

1. Lead product management for the common capabilities across our deployment pipeline lifecycle.
2. Demonstrate excellent judgment with managing operational risk with customer experience.
3. Set the vision and strategy that is industry researched and customer backed.
4. Collaborate cross-functionally with stakeholders across cybersecurity, risk, compliance, supplier management, engineering and lines of business.
5. Drive roadmap and strategy while keeping a pulse on the industry landscape, customer and stakeholder needs and vendor roadmap.
6. Oversee the end-to-end product lifecycle, from ideation and requirements gathering to launch, defining success metrics and ongoing enhancements.

In this role, you'll be expected to demonstrate proficiency in five key areas:

1. Human Centered: You'll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions.
2. Business Focused: You'll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements.
3. Technology Driven: You'll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery.
4. Integrated Problem Solving: Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible.
5. Transformational Leadership: You'll establish a long-term product portfolio strategy, informed by customer and business needs.

We want you if you are:

1. Intellectually Curious: You're comfortable navigating between the big ideas and executional realities.
2. Communicator & Influencer: You're comfortable influencing a group of executives and communicating your product vision clearly.
3. Do-er: You're biased toward action, and are willing to make commitments and trade-offs.
4. Passionate & Customer Focus: You care about growing others and bringing them together around what's possible.
5. Learner: You have an appetite to learn new things or new technologies.
6. Team Player: You enjoy working with diverse people and driving the team toward a common goal.

Basic Qualifications:

1. Bachelor's Degree
2. At least 7 years of experience in digital product management

Preferred Qualifications:

1. Bachelor's Degree in Computer Science or Engineering
2. MBA or Master's degree
3. 5+ years of experience in Agile product management
4. 5+ years of experience translating business strategy and analysis into consumer facing digital products
5. Experience leading DevOps Product Management teams and strategies
6. Experience leading product for large-scale enterprise platforms
7. Experience leading risk management for enterprise platforms

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location.

Candidates hired to work in other locations will be subject to the pay range associated with that location.

This role is also eligible to earn performance based incentive compensation.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.

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