Senior Manager Quality Assurance and Transformation Internal Audit

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you’ll be doing… Become a driving force in elevating our high-performing Internal Audit department to new heights Join our dynamic Professional Practices Group (PPG) and become a key player in shaping the future of Verizon Internal Audit. As a Senior Manager, you will leverage your expertise to conduct objective evaluations of our methodology and processes, ensuring we not only meet but exceed industry standards. Your leadership will be instrumental in developing and maintaining a robust Internal Audit Quality Assurance Improvement Program (QAIP) that aligns with the Institute of Internal Auditors (IIA) standards and topical requirements. You will be at the forefront of innovation, spearheading Transformation Office initiatives and driving development across our diverse teams in Financial Operations, Technology, and Data Analytics. This unique position will allow you to identify opportunities, curate targeted development programs, and implement continuous improvement initiatives, solidifying our department’s position as best-in-class. Spearheading the development and maintenance of the Internal Audit Quality Assurance Program (QAIP) to ensure audits adhere to the highest standards and deliver quality reports. Serving as a subject matter expert, and remaining up-to-date with new IIA standards and industry best practices related to internal audit. Conducting quality check (QC) reviews for Internal audit department engagements, ensuring audits are executed in alignment with the internal audit methodology, the IIA, and International Professional Practices Framework (IPPF) standards. Delivering clear findings and actionable plans to mitigate risks. Presenting practical recommendations to audit teams based on QC findings, fostering continuous improvement. Leading our transformation initiatives, driving change and innovation in audit methodologies and processes. Leveraging your experience with system implementations and system admin duties to optimize our audit processes. Evolving the use of our Internal Audit software, enhancing departmental internal controls within the tool, and support in improving the department's ability to maximize the tool’s capabilities. Developing and delivering training sessions to the department on key topics. Sharing best practices in line with IIA standards and Audit Methodology. Creating and managing Internal Audit dashboards for executive reporting, offering valuable insights to leadership as it pertains to transformation activities, QAIP, and development. Contributing to PPG ad-hoc projects and requests that drive innovation and efficiency. Managing record retention and assisting in policy and procedure maintenance. Assisting in audit closure, onboarding/offboarding, and providing timely responses to audit questions. Where You’ll Be Working This hybrid role will have a defined work location that includes work from home and assigned office days as set by Verizon’s senior leadership. What we're looking for… You have outstanding communication skills, both written and verbal. You have strong project management skills, and are able to work with peers and management at all levels. You're a strong critical thinker, and are able to be both detail-oriented and proactive. You enjoy researching, and are able to gather information and provide results. You demonstrate a general understanding of internal audit principles, risk management frameworks, and relevant industry regulations. As a strong team player, you excel at building trust and rapport with stakeholders at all levels. Your collaborative approach and influential nature enable you to drive positive change within an organization. You'll need to have: As a Senior Manager in the Internal Audit department, the following are key: Bachelor's degree in Accounting, Finance, or equivalent or four or more years of work experience. Six or more years of relevant work experience. Demonstrated ability to lead and manage teams and large scale projects. Demonstrated ability to analyze data within Google Sheets/Excel and create high level executive summaries of data insights. A proven track record of successfully leading and managing complex projects. Analytical and problem-solving skills, marked by critical thinking and sound judgment. Outstanding written and verbal communication skills, including the ability to convey complex information clearly and effectively to audiences across all organizational levels. Willingness to travel as needed. Even better if you have one or more of the following: Big 4 Public Accounting experience. A professional certification, such as CPA, CIA, CISA, CISSP, PMP. An advanced degree, such as a Master's degree or MBA. Experience pulling and visualizing data at an executive level using various tools (e.g., SQL, Alteryx, Knime, Tableau, Power BI, Looker, Google App Scripts, etc.). Strong experience using AI and/or developing technology solutions. Experience in conducting QC reviews. Experience with risk management methodology and internal control factors. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.