Underwriting Account Service Associate, Middle Markets-Commercial

Zurich North America is hiring an Underwriting Account Service Associate to join our Middle Markets-Commercial team. As an Underwriting Account Service Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks. Exceptional organizational and multi-tasking abilities are required in this position. We are open to hiring talent at one of the following locations: Los Angeles, CA. In this role you will be responsible for: Review, evaluate and summarize risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination. Follow instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies (bonds). Provide account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products. Respond to written and verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager, working collaboratively with assigned underwriters. Support Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills. Basic Qualifications: Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area. OR Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area. OR High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area. AND Knowledge of data collection and analysis. Microsoft Office experience. Preferred Qualifications: Insurance industry knowledge. Knowledge of processing, rating and policy management systems used in the insurance industry. Strong verbal and written communication skills. Customer service experience. Detail-oriented. Multi-tasking skills. Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, click

here . The starting hourly range for this position is $22.84 - $35.42. As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ). Location(s): Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No

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