JLL
Asst General Mgr, Prop Mgmt
JLL, Chicago, Illinois, United States, 60290
About JLL -
We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
Summary
The Assistant General Manager (AGM) functions in conjunction with the General Manager (GM) as the professional-in-charge of the specific asset(s) under management. The AGM is responsible for all aspects of client and tenant satisfaction. Of specific importance is working with the GM in achieving stated financial results (NOI and cash flow) and operating objectives (leasing, capital improvements, system enhancements, tenant satisfaction, operating expense control, etc.). This position is located in Chicago, IL. Job Description
Responsibilities:
Work alongside the General Manager to assist in managing a commercial office building. Multi-tasking and flexibility are essential skills needed in this role. Creating strategic and collaborative solutions. You are an individual who sees the big picture, acts decisively, and focuses on creating an energized and collaborative environment. As an Assistant General Manager, you will contribute to the establishment and refinement of work quality, cultural initiatives and best practices to drive results as a team. You will also contribute to developing successful, diverse teams through inclusive and thoughtful means of communication. People focused, seeking out and understanding the needs, perspectives and motivations of clients and team members alike. Your ability to manage client and vendor relationships will allow for seamless conflict resolution, account maintenance, and overall development of client relationships. Specific Job Functions:
Administrative/Reporting/HR:
Oversee completion of monthly, quarterly and annual owner's reports. Review tenant communications relating to special projects (i.e. building shutdown), emergencies, or other requests. Assist in completing the Operations Audit. Participate in staff meetings. Oversee Administrative positions. Develop performance objectives and support mid-year and year-end performance reviews for Administrative positions. Approve all timesheets and file payroll registers. Assist in the hiring process. Financial & Accounting:
Oversee completion of annual budget, income and expense, and capital improvement plan. Complete monthly accruals, work with accountant on monthly/quarterly reporting requirements. Oversee achieving annual budgeted revenue, operating and capital expenses. Ensure timely and accurate reporting (monthly, quarterly). Assist in completing financial audits. Tenant Relations:
Distribute annual tenant survey and perform follow-up as necessary. Build and maintain tenant relations with key contacts. Assist in managing tenant option rights and information. Operations:
Grow network with third party service providers. Manage building operations contracts and vendors to maintain Class-A operations. Building inspections. Contracts/Agreements:
Review and authorize contracts where applicable. Ensure all legal agreements have been fully executed by tenant and ownership. Oversee Real Estate Tax protest process. Job Qualifications, Education and Experience:
Minimum of three (3) years of commercial real estate or property management experience. Bachelor's degree from an accredited institution required, preferably in Business Administration, Real Estate, Accounting, Finance, Operations, or equivalent. Experience preparing budgets, CAM reconciliations, and other types of related financial reports is required. Experience using a property management accounting platform, such as Yardi, Kardin or MRI is required. Ability to effectively present information and respond to questions from senior level management, clients, tenants, vendors, peers, and the public. A relationship builder. Both verbal and written communication skills are vital, including establishing relationships with all levels of the organization & external clients. Tech minded. The real estate industry is consistently changing with technology. You'll need to make technology work to your advantage. You must demonstrate proficiency in the use and application of technology tools and continually seek opportunities to develop your skillset. An achiever. You'll have a proven track record of results as we'll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high-volume environment. Most importantly, you'll want to contribute to a diverse, supportive, and talented team.
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The Assistant General Manager (AGM) functions in conjunction with the General Manager (GM) as the professional-in-charge of the specific asset(s) under management. The AGM is responsible for all aspects of client and tenant satisfaction. Of specific importance is working with the GM in achieving stated financial results (NOI and cash flow) and operating objectives (leasing, capital improvements, system enhancements, tenant satisfaction, operating expense control, etc.). This position is located in Chicago, IL. Job Description
Responsibilities:
Work alongside the General Manager to assist in managing a commercial office building. Multi-tasking and flexibility are essential skills needed in this role. Creating strategic and collaborative solutions. You are an individual who sees the big picture, acts decisively, and focuses on creating an energized and collaborative environment. As an Assistant General Manager, you will contribute to the establishment and refinement of work quality, cultural initiatives and best practices to drive results as a team. You will also contribute to developing successful, diverse teams through inclusive and thoughtful means of communication. People focused, seeking out and understanding the needs, perspectives and motivations of clients and team members alike. Your ability to manage client and vendor relationships will allow for seamless conflict resolution, account maintenance, and overall development of client relationships. Specific Job Functions:
Administrative/Reporting/HR:
Oversee completion of monthly, quarterly and annual owner's reports. Review tenant communications relating to special projects (i.e. building shutdown), emergencies, or other requests. Assist in completing the Operations Audit. Participate in staff meetings. Oversee Administrative positions. Develop performance objectives and support mid-year and year-end performance reviews for Administrative positions. Approve all timesheets and file payroll registers. Assist in the hiring process. Financial & Accounting:
Oversee completion of annual budget, income and expense, and capital improvement plan. Complete monthly accruals, work with accountant on monthly/quarterly reporting requirements. Oversee achieving annual budgeted revenue, operating and capital expenses. Ensure timely and accurate reporting (monthly, quarterly). Assist in completing financial audits. Tenant Relations:
Distribute annual tenant survey and perform follow-up as necessary. Build and maintain tenant relations with key contacts. Assist in managing tenant option rights and information. Operations:
Grow network with third party service providers. Manage building operations contracts and vendors to maintain Class-A operations. Building inspections. Contracts/Agreements:
Review and authorize contracts where applicable. Ensure all legal agreements have been fully executed by tenant and ownership. Oversee Real Estate Tax protest process. Job Qualifications, Education and Experience:
Minimum of three (3) years of commercial real estate or property management experience. Bachelor's degree from an accredited institution required, preferably in Business Administration, Real Estate, Accounting, Finance, Operations, or equivalent. Experience preparing budgets, CAM reconciliations, and other types of related financial reports is required. Experience using a property management accounting platform, such as Yardi, Kardin or MRI is required. Ability to effectively present information and respond to questions from senior level management, clients, tenants, vendors, peers, and the public. A relationship builder. Both verbal and written communication skills are vital, including establishing relationships with all levels of the organization & external clients. Tech minded. The real estate industry is consistently changing with technology. You'll need to make technology work to your advantage. You must demonstrate proficiency in the use and application of technology tools and continually seek opportunities to develop your skillset. An achiever. You'll have a proven track record of results as we'll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high-volume environment. Most importantly, you'll want to contribute to a diverse, supportive, and talented team.
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