Administrative Assistant Job at LHH Recruitment Solutions in West Hartford

LHH has a well-known client in West Hartford, CT who is looking for an Admin Assistant on a contract opportunity!

 

This is a great chance to get in with a reputable company and advance your career! 

 

Job Title: Regional Support Specialist/Administrative Assistant
Location: West Hartford, CT 06107– Fully Onsite
Length of Assignment: 3-month contract with potential for extensions

Pay Rate: $24.25/hr.
Schedule: Monday-Friday 40hrs a week

Must have experience in marketing and social media management. Strong communication skills, a creative mindset, and the ability to work both independently and collaboratively are essential.

Job Description:
The Regional Support Specialist (RSS) provides critical administrative, operational and customer service support to our Real Estate branch offices, leaders and agents. The RSS team will work together, spending time each week across a group of offices, providing support in a variety of ways including, but not limited to, processing agent transactions, acting as a liaison with our different departments and business partners, general office administration and customer service. This position plays a significant role in driving the success of our key principle of helping our agents live exceptional lives.

Responsibilities:
• In collaboration with our facilities and IT partners, ensure all items in the office remain in working order
• Ensure needed office supplies are sufficiently stocked and organized, mail is distributed
• Greet and direct agents/customers as needed
• Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them in their business
• Support Agents with any technology, process or operationally related questions
• Promote a friendly, inclusive office culture that reinforces our agent value proposition
• Work with Agent Onboarding Team as needed to support agent onboarding process
• Ensure our agents transactions are efficiently and accurately processed- commission payments are timely and adjustments are avoided
• Scan physical checks as needed
• Point of contact as needed for following up on missing documentation or escalation of transactional issues.
• Database entry and updates - MLS, Transaction Manager
• Ensure our agents transactions are complete for compliance, commission payments are timely and adjustments are avoided
• Systems review of Trident and transaction manager, issue resolutions submitted through OnBase

Minimum Qualifications:
• 1 or more years customer service experience preferred; Prior Real Estate office experience preferred.
• Strong written and verbal communication skills
• Technologically proficient in all areas including but not limited to familiarity with various operating systems on PCs and Macs and ability to navigate computer software.
• Proficiency with Microsoft Office
• Ability to communicate effectively with different audiences, including agents, branch managers and operational support teams.
• Customer focused, delivery oriented, ability to multi-task.
• Willingness to be nimble and adjust priorities as needed.
• Ability to travel to additional offices in the region on an as needed basis

Pay Details: $24.25 per hour

Search managed by: Ramatoulaye Barry

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance