Technical Customer Service Assistant Job at Manpower in Salem

Our client in the hospitality and commercial industry is seeking a Technical Customer Service Assistant to join their team. As a Technical Customer Service Assistant, you will be part of the Office department supporting Onity Tech Support. The ideal candidate will have excellent communication skills, a passion for problem-solving, and a desire to provide exceptional customer service.

Job Title: Technical Customer Service Assistant

Location: Salem, OR

Pay Range: $18/hr

What's the Job?

• Troubleshoot customer technical issues related to Onity hospitality and commercial products
• Provide exceptional technical support via phone or email
• Utilize basic SQL knowledge to assist with technical issues
• Read wiring diagrams to assist with technical issues
• Collaborate with team members to resolve complex technical issues

What's Needed?

• High School/GED degree
• 1+ years of experience in technical customer service
• Experience with hardware and software systems
• Basic SQL knowledge
• Ability to read wiring diagrams

What's in it for me?

• Opportunity to work with a leading company in the hospitality and commercial industry
• Competitive pay
• Comprehensive benefits package including medical, dental, and vision insurance
• 401(k) plan with company match
• Opportunities for growth and advancement within the company

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.