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LevelTen Energy

Salesforce Administrator

LevelTen Energy, Seattle, Washington, United States, 98101


Role Purpose

Ready to make your application Please do read through the description at least once before clicking on Apply. LevelTen Energys mission is to accelerate the energy transition by facilitating frictionless transactions. As the leading provider of renewable transaction infrastructure, we deliver the cloud-based software, centralized supply, automated analytics, and transaction expertise required to power the renewable energy economy. The LevelTen Platform is the worlds largest online hub for renewable energy buyers, sellers, advisors, asset owners and financiers, and delivers the online tools and expertise they need to buy, sell and finance assets quickly.

Reporting to the Senior Manager, Sales Enablement & Operations, this role provides support to global customer facing teams by owning and improving key systems, primarily Salesforce. This role will also assist the global Customer Engagement team in improving data quality within the CRM, recommending process or system improvements to help LevelTen scale our business, training users on system changes, and documenting processes / changes. We expect this role to impact the team by improving customer-facing teams experience with Salesforce/related tools, customer experience, and business insight/efficiency for all teams, ultimately increasing revenue and team effectiveness.

Duties and Responsibilities

Own and manage our Salesforce instance and roadmap

Provide day-to-day support with Salesforce and related systems

Ensure optimal performance, functionality and user experience in Salesforce

Support marketing technology suite, including Account Engagement (Pardot).

Support integrations with Sales and Customer Success technology suite, including Sales Engagement (Outreach.io), Quote to Cash (Nue.io).

Monitor and improve user adoption

New user setup and ongoing user training / troubleshooting

Produce and maintain technical documentation

Qualifications & Experience

Hard Skills

4+ years of relevant experience in Salesforce Administration, Revenue Operations, Sales Operations, Marketing Operations, Business Operations, or a similar role.

Extensive experience with Salesforce Lightning and managing sales & marketing tools and integrations.

Salesforce certification required (e.g. Salesforce Administrator, Advanced Administrator, Platform App Builder)

Experience creating / managing fields and custom objects

Experience managing profiles, permission sets, role hierarchies, and security settings

Understanding of how to create and maintain Flows, Process Builder, Workflow Rules, and Validation Rules

Experience with documenting and auditing the Salesforce implementation, relevant integrations, and technology stack.

Nice to have: experience with other technology systems we use (e.g. Outreach.io, Nue.io, Docusign, Zoominfo, Tableau)

Soft Skills

Excellent problem-solving skills, a strategic mindset, and a bias towards action.

Strong written and verbal communication skills

Experience managing and communicating clearly with multiple cross-functional stakeholders to understand needs and use cases

Demonstrated track record of driving work to completion with competing priorities.

Learners mindset - eager to stay up to date with new technologies, best practices, and the evolving needs of the business.

Experience working in global organizations, balancing live and async communication across time-zones.

Experience with renewable energy (not required)

BENEFITS / PERKS

Hybrid in-office/work-from-home schedule (unless the role is specified as fully remote)

Monthly Communication allowance

Monthly Private insurance allowance

Quarterly Wellness allowance

Restaurant card (Madrid-based employees only)

About LevelTen Energy LevelTen Energy is the leading provider of transaction infrastructure for the renewable energy economy. Our platform delivers buyers, sellers, advisors, and financiers the automation software, data management, and standardized contracts needed to facilitate faster, safer renewable energy transactions. LevelTens marketplace of renewable energy power purchase agreements is the worlds largest, with more than 4,000 offers spanning 21 countries in North America and Europe. LevelTens CFO-Ready Analytics automatically calculate more than a billion data points every day, providing our partners with leading-edge, real-time risk and value insights at modern market scale. Together, LevelTen and our partners share #OneGoal to accelerate the clean energy transition. Visit us at LevelTenEnergy.com to learn more.

Equal Opportunity Employer LevelTen Energy is an Equal Opportunity Employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, marital status, age, sexual orientation, gender identity or expression, or any other legally protected status.

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