Operations Manager

Country: United States of America Location: CAN12: ALC West NM 4020 Vassar Drive NE , Albuquerque, NM, 87107 USA Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets. About this role The Operations Manager reports directly to the Area Operations Manager of ALC West and will be based in Albuquerque, NM. The purpose of the Operations Manager is to support Operations for ALC's strategic projects with direct reports encompassing project managers and supervisors. Key Responsibilities * Manage field engineers through training, scheduling, and performance reviews. * Lead Operations for ALC New Mexico * Manage projects following project processes and where applicable provide direction to assisting Project Engineers. * Leads and directs day-to-day operational teams to meet and exceed planned deliverables with a high level of multi-tasking. Ensuring Automated Logic meets or exceeds customer and sales goal expectations. * Responsible for operations plan achievement of assigned geographic area * Direct revenue forecasting activities and set performance standards in alignment with assigned objectives. * Partner with Sales Manager to develop business strategies for new business and maintain existing business. * Collaborate with other areas and nationally based operations leaders to leverage best practices and achieve company objectives around execution. * Recruits Project Managers, System Specialist Supervisors, Systems Specialists and Associate Project Managers with the appropriate skills and competencies to meet the needs of the Branch. * Reallocate resources to improve overall results as needed. * Promotes, and supports project managers in securing change orders for out-of-scope work * Ensure the operations team receives coaching and training on the project management techniques that will help them achieve their targets. * Ensure the establishment and development of professional relationships with strategic prospects for better understanding and meeting the customer needs within the bounds of contracted scope. * Support sales team in analyzing bid opportunities, through review of contract documents, drawings, and specifications, to support estimation accuracy. * Conduct regular "ride along" sessions with employees to coach, mentor, and meet with key clients to assist with building and strengthening relationships * Responsible for administering, communicating, and complying with all company policies and procedures, whether formally or informally communicated Required Qualifications * 5+ years of management experience i.e., strategic planning, budgeting; coaching, and leading people. * 5+ years of experience or technical knowledge of building controls/automation systems. * High School Diploma or GED * Valid Driver's License Preferred Qualifications Other qualifications you may have that would be beneficial in this role include: * Bachelor's degree in Engineering, Business, or a related field. * Management experience with a focus on multiple, concurrent projects. * Project Management Professional Certificate or other relevant certification. * Experience working within a construction environment. * Experience developing and implementing strategies to grow business profitability and market share. * Analytical, organizational, and communication skills. * A positive outlook with an ability to motivate and empower. * Adaptable to changing work environments. #LI-Onsite RSRCAR Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice