Product Specialist Job at Wastequip Manufacturing Co., LLC in Ravenna
Wastequip Manufacturing Co., LLC, Ravenna, OH, US
Job Description
- Answers calls and e-mails containing technical questions, product lead times, freight rates and other shipping questions.
- Sends outgoing calls and e-mails concerning questions on received purchase orders, relay product lead time changes, ready to ship orders, and follow-up to questions.
- Use Sales Force Quote Tool to quote equipment.
- Coordinate quotes, lead times, and dealer requests with production and engineering.
- Deal with National Accounts in the following manner: Confirm body specifications and options with field locations, confirm pricing and communicate any issues with the Corporate office, send notification to dealer of record for deliveries into their territories, complete paperwork for dealer commission, and follow-up calls to dealer on warranty paperwork not turned in.
- Work with large accounts.by providing current inventory and mounting schedule on weekly basis, confirm pricing on PO’s, provide current quotes when requested.
- Maintains files of active orders and post activity such as change notices, scheduling changes, partial shipments, and credit changes.
- Prepares paperwork (original purchase order, copies of invoice, and return goods memo) to be scanned into system for each order
- Attend daily meetings with team to review previous and upcoming business
- Attend weekly status meeting with production and engineering
- Performs other related duties as assigned.
The requirements listed below are representative of the qualifications necessary to perform the job.
- College degree preferred
- High school diploma or GED
- Previous related experience and/or training preferred.
- Knowledge of or ability to learn Sales Force.
- Expert Excel skills. Knowledge of other Microsoft Office applications (Outlook, Word, PowerPoint, etc.)
- Excellent communication skills, both verbal and written
- Organizational skills
- Previous background should include knowledge of parts and nomenclature as well as demonstrated ability to deal with customers.
- Must be able to travel for customer visits (5%-10%)
About Wastequip
Founded in 1989, Wastequip is the leading manufacturer of waste handling equipment in North America. We specialize in products, systems and solutions to help you collect, store, transport and manage a wide range of waste and recyclables. Wastequip is one of the few companies that manufactures a complete line of both steel and plastic waste handling equipment. We built our stress-free solutions with you in mind, making Wastequip the perfect place for one-stop sourcing.
Wastequip’s extensive product selection includes dumpsters, compactors, balers, carts and more. Our products are built to handle collection of household, commercial, and industrial waste and recyclables. Our experienced sales team specializes in assisting customers in finding the right solution for your waste or recycling needs. With facilities across North America, we have the product you need when and where you need it.