Product Manager Job at Quad in Chicago

This is a strategic role focused on the entire lifecycle of a product. The role is tasked with guiding the creation, market launch, and continual development of a product based on customer needs and company goals. The primary aim is to align the product's directly with the business's long-term strategy, ensuring it delivers value and achieve market success. This involves setting the vision, defining the roadmap, and leading cross-functional teams to ensure the product meets market needs and remains competitive, with responsibilities extending to pivotal decision-making about the product's features, usability, and enhancements. Organizational and communication skills are essential to success in this role, which will coordinate frequently with other teams at Quad/Rise and interact with Quad's (Rise) customers regularly. A solid background in Product Management and/or related field in software development.

Key Responsibilities

* Coordinate with Client Technology team's solutions architects on the direction and strategy for software platforms

* Collect and analyze feedback from customers and other team members to shape roadmap and features

* Define requirements and set priorities for development teams, including participation in Agile ceremonies

* Work with developers to ensure that deadlines are met, and quality is excellent

* Align project goals with the product strategy, make key decisions, and oversee its execution

* Assist with the discovery process at Quad customers

* Write statements of work and reviewing contracts

* Implement software platforms with customers

* Support platforms after implementation

* Coordinate other Quad teams who serve the same customers

* Ability to perform software demos to technical staff or end users/clients

* Able to apply knowledge and understanding of advanced technical solutioning to assist/lead team in planning and developing solutions

* Understanding of database concepts, data analysis/modeling, requirement gathering, system configuration, test case creation and execution

* Oversee the design process for a project and ensure designs meet specifications

* Create documentation including process maps, requirements, user stories, workflow diagrams and end-user materials

* Monitor product production budgets and hours, and ensure efficiency

* Implement software platforms with customers, communicate and gather feedback on prototypes or completed products

* Coordinate product needs with business analysts to ensure consistency and productivity

* Document product errors or setbacks

Job Requirements

Education: Bachelor's degree preferred

Experience: Minimum 5 years of experience working with software/IT as a Product Manager/Owner and BA

Knowledge, Skills & Abilities:

* Background in software development environment preferred

* Focus on customer satisfaction

* Critical thinking and leadership skills

* Analytical and research skills

* Project management skills and business acumen

* Ability to quickly learn/master software systems

* Strong oral and written communication skills and presentation (demos) skills

* Proven track record of initiating and maintaining relationships within all levels of a complex organization

* Ability to build rapport and grow relationship with business partners, colleagues, and subject matter experts

* Timely delivery of assigned tasks

* Proactive in learning team and department standards

* Open to giving and receiving peer/team feedback

* Experience in Agile methodologies and frameworks preferred

* Proficiency with Microsoft Excel, Visio/Draw IO preferred

* Microsoft SQL Server and/or Adobe Creative Suite experience a plus

* Experience in Cloud Service Providers (Azure, AWS) preferred

* Some travel could be required up to 10% of time to company offices or other.