Strategic Advisor 1 - Regional Coordinator

The City of Seattle Human Services Department (HSD) is seeking an experienced social service and community engagement professional to fill the role of Regional Coordinator.

This position is critical in supporting the work of the City of Seattle’s Unified Care Team. Employed by the Human Services Department, the Regional Coordinator will facilitate, coordinate, and connect City departments, community leaders, community members, nonprofit organizations, and other stakeholders. In collaboration with these stakeholders, the RC will ensure that appropriate strategies are deployed to respond to homeless encampments regionally, with the goals of restoring public spaces for their intended use and connecting unsheltered individuals to shelter resources and other services. The Regional Coordinator will be responsible for supporting the evaluation, coordination, and engagement strategies within a specific region, to advise and strategize on the City’s encampment response. Each Regional Coordinator is given a specific neighborhood assignment, aligning with Seattle City Council Districts.

This position will report to a Lead Regional Coordinator.

• Project manage draw down efforts of homeless encampment and vehicle response, in concert with other City departments, through deploying a variety of strategies to resolve encampments and restore public spaces (to include outreach, shelter referrals, trash mitigation, storage, etc).
• Facilitate neighborhood outreach huddles (in collaboration with contracted neighborhood outreach providers) to share information, strategize, and develop recommendations for encampment resolutions.
• Facilitate daily shelter referrals, build and maintain relationships with shelter providers, collaborating with KCRHA on program oversight.
• Report out daily on tasks completed, emerging issues, and plans for the following day.
• Write after-action reports with a high-level overview of activities completed in neighborhoods.
• Strategize and advise on neighborhood-specific response and activation strategies.
• Convene community stakeholders, including City officials, key local nonprofit partners, and community leaders.
• Ensure issues within neighborhoods are responded to appropriately and in a timely manner.
• Research emerging issues and inform UCT conversations, providing reports to UCT Department Leads and UCT Mayor’s Office Leadership, outlining considerations for encampment response strategies to help inform decision making.
• Attend daily huddles of regional field teams, including SPR, SPU, SPD, and SDOT.
• Elevate emerging neighborhood concerns to the UCT Regional Manager.
• Work closely with community liaisons to understand and assist in responding to community needs and outreach requests in a timely manner.
• Perform necessary data entry requirements daily, and work with the data team to develop reports, as needed.
• Produce weekly and monthly reports to share success and ongoing projects within each neighborhood.
• Utilize project management tools to ensure that community needs are on track and UCT outreach is responsive.
• Serve as a matrix manager for HSD’s contracted neighborhood outreach providers, giving and receiving necessary information and data that relates to regional outreach activity.
• Ensure emerging sites are inspected by the appropriate department, and provide follow-up assessment around the number of people and their needs.
• Regularly meet with HSD outreach counselors and contracted outreach to ensure that regional data is on track to report encampment censuses, offers of shelter, referrals to shelter, reasons for declined offers, rate of enrollment into shelter, and other data points as determined.
• Work with HSD outreach counselors to ensure compliance with the MDARs, making sure that all individuals on site have received an offer of shelter, and all necessary components are on track for a successful completion (i.e., connect people with appropriate department to meet storage, outreach, shelter referral, and/or vehicle concerns).
• Connect community members, housed and unhoused, with City resources as requested.

Minimum Qualifications:

Education: Bachelor's degree in social services, behavioral sciences, public administration, or a related field (or a combination of education and/or training and/or work experience which provides the ability to perform the work of the class).

Experience: Requires a thorough understanding of the homeless service system in Seattle, and a minimum of five years experience in human services.

Certification/License: Current State of Washington driver's license.

OR: An equivalent combination of education and experience that demonstrates the ability to perform the position duties.

Desired Qualifications:

• Thorough understanding of MDARs and the scope of Unified Care Team work.
• Experience with collecting, documenting, and reporting data.
• Lived experience and/or experience working with vulnerable populations, including but not limited to communities of color, LGBTQI+ community, immigrant and refugee communities, and low-income communities.
• A well-developed understanding of racial equity and experience leading projects and/or implementing policies that integrate racial equity into policy and practice.
• Knowledge of data-driven service delivery, with a focus on developing and tracking outcome-based service models.
• Experience working collaboratively with law enforcement.
• Experience developing programs and policies.
• Project management experience.
• Experience managing contracted employees that you do not directly supervise.
• Bilingual or multilingual a plus.

As of January 1, 2025, staff will be required to be in the office/field a minimum of three days a week.

Interviews for this opportunity are expected to happen the week of December 30th.

This position salary range has been identified at $48.19 - $68.90 per hour.

Hiring Process
Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered:

1. Completed NEOGOV online application.
2. Current résumé indicating relevant experience and education.
3. Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications.
4. Supplemental questionnaire responses.

Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including potential background check, pre-placement physical exam, and full driver's abstract.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans.

#J-18808-Ljbffr