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Northwest Farm Credit Services

Organizational Change Management Advisor

Northwest Farm Credit Services, Spokane, Washington, 99254


AgWest Farm Creditis a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers in a seven-state territory in the Western United States. AgWest is part of the 100 year-old Farm Credit System - the leading provider of credit to American agriculture. AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society. We serve customers in 59 locations throughout the West. We are in search of an Organizational Change Management Advisor ll to join our Organizational Change Management department in Spokane, Washington or Rocklin, California. This full-time position reports to the Director, Organizational Change Management and is primarily accountable for collaborating on and implementing change management strategies and plans that maximize employee adoption and minimize resistance to changes in business processes, systems and technology, job roles and organizational structures. The Organizational Change Management (OCM) Advisor will work with project and product delivery teams to drive faster adoption, higher ultimate use and greater proficiency of the changes that impact employees in the organization. This position is eligible for a hybrid work schedule and one-time home office stipend after initial training period. Compensation Information The base salary range for this position in Spokane, Washington is: Level II: $63,000 - $95,000; bonus at target is 10% of salary. The base salary range for this position in Rocklin, California is: Level II: $72,000 - $109,000; bonus at target is 10% of salary. Job Requirements Serve as champion for the use of change management practices across the organization. Assist in the development and implementation of change management plans for assigned project and product delivery teams, including risk/impact/user readiness assessment, mitigation strategies, and the create of change or communication plans. Engage and guide key stakeholders (e.g. project sponsors, product owners, supervisors/managers, and change champions) to lead adoption of change initiatives. Help stakeholders adapt to change by creating tools and resources to support the project initiatives. Work with Business Solutions leadership to evolve and build this discipline to achieve business results. Ensure that work is completed in accordance with AgWest's organizational change management, product management and project management frameworks, and meets all applicable control requirements. Support change initiative communication by assisting with presentations, as needed. Maintain a working knowledge of AgWest's business practices, products and key systems. Generally, this position spends less than 15% of time in a project management capacity, coordinating work for specific project areas or small projects. Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls. Other duties as assigned. Minimum Requirements Bachelor's degree in business, or related field; or an equivalent combination of education and experience Generally, requires some experience in change management, or related field; demonstrated ability to collaborate with others and support change Ability to adapt quickly to new tools, technologies, and processes Resourceful in finding solutions and overcoming obstacles independently Effective and persuasive communication skills; both verbal and written Ability to support innovation by identifying new ideas and alternative solutions Familiarity with business analysis and project management concepts Ability to plan, prioritize, organize and control assigned activities; willingness to be flexib