Warehouse Specialist

Company Overview Advanced Warehouse Inc., is a full-service Third-Party-Logistics (3PL) service provider specializing in cosmetics, foodstuffs, clothing, and home goods. With locations in Central New Jersey and Southern California, AWI works strategically with retailers, startups, and established businesses to provide E-Commerce, Amazon FBA, big-box retailer distribution, and wholesale fulfillment, distribution, and transportation services with the backing of modern technology and our unique, boutique-like service level. Job Description As a Warehouse Operations Specialist in a Third-Party Logistics (3PL) environment, you will be responsible for interacting with external/internal parties and managing the day-to-day operations of our warehouse, with a key focus on accurate and timely data entry and updates within the Warehouse Management System (WMS). You will work closely with the warehouse team to ensure efficient receiving, storage, order fulfillment, and shipping, while maintaining accurate inventory records. Key Responsibilities Daily Warehouse Operations: Oversee daily warehouse activities, including receiving, put-away, picking, packing, and shipping operations. Warehouse Management System (WMS) Operation: Data Entry: Input new inventory receipts, order data, and shipment details into the WMS. System Updates: Maintain and update WMS records for stock movements, order fulfillment, cycle counts, and other warehouse activities. WMS Reporting: Generate and review WMS reports to monitor warehouse performance, track KPIs, and report on inventory levels. Inventory Management: Conduct regular cycle counts and physical inventories to ensure WMS accuracy. Track and report inventory discrepancies, and coordinate necessary adjustments in the WMS. Ensure proper stock rotation and adherence to FIFO/LIFO methods, as required by clients. Customer Service & Client Interaction: Serve as the point of contact for clients regarding order status, shipping schedules, and inventory inquiries. Resolve service issues quickly, ensuring high customer satisfaction levels. Team Coordination & Leadership: Train warehouse staff on proper use of the WMS and ensure all team members are up-to-date on system procedures. Qualifications High school diploma or equivalent required Bachelor's degree in logistics, supply chain management, or related field preferred. 1-2 years of experience in warehouse operations, preferably within a 3PL environment. Experience using Warehouse Management Systems (WMS) for data entry, tracking, and reporting. Strong proficiency in WMS software and inventory management tools. Excellent communication and organizational skills. Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment. Problem-solving and troubleshooting skills, particularly in relation to system and process issues. Proficient in English required, Spanish is highly preferred Work Conditions Salary: $55,000 - $65,000 (based on experience) Full time On-Site Employment Location: Carson, CA Hours: M-F, 8AM to 5PM Company Benefits Health, Dental, Vision Insurance - 100% coverage for you and family Paid Time Off 401(K) with Company Match Free Daily Lunch Catering Annual performance-based incentives and bonus Fitness Center Membership Subsidy Program