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Next Level Business Services, Inc.

Senior Site Reliability Engineer

Next Level Business Services, Inc., Atlanta, GA, United States


As a lead engineer with Retail, Site Reliability Engineering team, you will be at the forefront of Cloud and Big Data technology. In this role you will establish yourself as a technical leader by exposing yourself to a broad range of industry leading technologies that will help to drive acceleration. The ideal candidate will have expert design and development capabilities and be positioned to contribute to a growing set of services and features for the ecosystem. This role will be supporting highly available, business critical applications. This role will serve as the escalation point for complex and hard to define issues in both on premise and AWS environments. We are seeking talented engineers, well versed in DevOps technologies, automation, infrastructure orchestration, configuration management, continuous integration, troubleshooting of complex issues, who are not constrained by how things are usually done. Quals-- Senior Site Reliability Engineer (SRE) Location - ATL We are looking for a Senior Site Reliability Engineer who is versed in modern reliability disciplines and can drive cross-team reliability initiatives. These initiatives include improving reliability engineering practices through increased application resiliency, increased uptime/availability and improving application performance. An ideal candidate would have prior experience implementing observability plans around logs, metrics, and traces. YOUR RESPONSIBILITIES IN THIS ROLE Strong experience setting SLOs / SLIs / error budgets and managing of reliability for infrastructure and applications Proficient in one or more of the following scripting languages: JavaScript, Nodejs, Python, Maven, Ansible, Bash, etc. Experience handling large numbers of diverse systems with configuration management systems like Puppet, Chef, Ansible Proven history of toil elimination by leveraging automation Strong background using tools like PagerDuty for managing incidents Strong experience with monitoring and alerting systems like Prometheus, Grafana, Dynatrace. Understanding of standard networking protocols and components such as HTTP, DNS, ECMP, TCP/IP, ICMP, the OSI Model, Subnetting and Load Balancing strategies Experience in Serverless Application Framework Experience in containerized workloads and management platforms such as Docker or Kubernetes Familiarity with distributed systems including Microservices Experience in Infrastructure automation tools such as CloudFormation, Terraform Understanding of CI/CD processes and experience with deployment automation tools such as Code Pipeline, Code Deploy, Jenkins, Bamboo Strong debugging, troubleshooting, and problem-solving skills Effective communication, collaboration and negotiation skills with the ability to interface with various business units and third parties Experience liaising with developers, operations staff and third-party resources Experience with API integration projects Ability to coach/mentor team members on multiple aspects of reliability engineering Must Have Expertise Minimum 5+ years of experience in DevOps practices Hands on experience with AWS Cloud and DevOps principles 2+ years of experience working on DevOps tools (GitLab CI, AWS-CodePipeline) 2+ years of experience in Scripting tools (Bash, Python etc.) 1+ years of experience in developing NodeJS or TypeScript applications. 2+ years of experience in building and supporting applications in AWS and engineering applications in the AWS infrastructure using their Native services. 1+ year of experience in AWS CDK Ability to troubleshoot and resolve problems with existing AWS Cloud Controls Nice-To Have Expertise 1+ year of experience in Containerization technologies like Kubernetes, OpenShift, Docker 1+ year of experience in Application Resiliency evaluation using AWS FIS 1 + year of experience using Litmus for Chaos Engi eering methods. Exposure to RedHat OpenShift on AWS (ROSA) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.