Diverse Lynx
Support Analyst - Laboratory Information System
Diverse Lynx, Boston, MA, United States
Job Description
- Experience with LIMS LabVatage ,upgrades, enhancements, and operational support procedures
- Demonstrated ability to understand, analyze and document complex business processes, translate business needs and functional requirements into technical or process-driven solutions
- Experienced and self-directed individual able to work independently and collaboratively in matrixed team environment, lead business users / stakeholders and DTE team members to complete assigned workstream tasks in a timely manner and with expected level of quality
- Experience in computer system validation, authoring CSV deliverables and execution of testing and validation
- Strong communication, interpersonal and collaborative skills
- Solid analytical and problem-solving abilities
- Experience in system configurations for a LabVatage LIMS system implementation, including sample management, results analysis, lab workflow, release & stability management, Lab Execution Systems (LES) / Electronic Lab Notebooks (ELN) etc.
- Document and present complex issues, design options and solutions to a variety of audiences
- Participate in the computer system validation (CSV) planning and execution of the solutions, authoring and / or contributing to key system Life cycle (SLC) & CSV deliverables
- Partner with managed services team members and peers for platform and database support, as well as technical development for enhancements and projects
- Work closely with Compliance, Internal Audit and Quality Assurance groups as needed to ensure compliance with GxP regulations, as well as our DTE system lifecycle