INTL- INDIA - Network Engineer

Job Description POSITION SUMMARY The position will focus on the core functions of network and security support,implementation, analysis, maintenance, administration and reporting for Retail and Corporate environment, as well as Supply Chain. This individual will be required to apply solid technical, business, and problem solving skills in any situation. Through initiative, leadership and teamwork, this individual will create productive relationships with business units and internal IT teams. This person will exercise these responsibilities in compliance with Sephora policies and along with industry best practices. RESPONSIBILITIES Environment Support 600 stores, Corporate offices, Azue Cloud, Data Centers, and Distribution Centers (warehouses) Work closely with business and retail clients, with limited IT experience (They sell beauty products) and application owners on troubleshooting. Participate in oncall rotation Provide day-to-day support of the LAN (Cisco), WAN, and WLAN (Aruba) network Perform scheduled and emergency network maintenance Manage and maintain network and security documentation through collaborative applications Work with application owners on troubleshooting issues, even though it may not be network related issue Provide strong customer service and facilitate collaboration between project teams and clients. Proactively identify, isolate and resolve network problems to avoid minimal impact to the business Create and update Jiras for Kanban and project related tasks NOT a routing/switching position We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements SKILLS AND KNOWLEDGE REQUIRED To meet the above responsibilities, we are looking for a well rounded individual, with communication, working with stakeholders, and working/tracking projects end-toend. Must Haves. NOT all specific technologies are required o Technologies: o Automation experience a big plus (Ansible, Python) Identify opportunities for automation within software processes, including configuration, backup, and troubleshooting processes. Scripting 1 year of Python/Ansible or other scripting tools Powershell helpful Experience configuring/troubleshooting of Fortinet, PAN, or other layer7 Firewalls Experience with corporate and supply chain network build-out Load balancer experience (F5 and other lb technologies) Experience using tools to gather data to present to manager/leadership: Splunk, Solarwinds, etc o Soft Skills Verbal and written communication are key attributes to be successful in this position Be able to business needs and translate technical tasks Must be results orientated, self-motivated and possess high-energy Must be customer-service-minded and tactful when dealing with customers. Ability to establish and maintain effective working relationships with customers, vendors, coworkers, employees and upper management Must be proactive and come to management with suggestion on what we should be doing. Cannot be a person waiting for directions/instructions, only guidance. Must love documentation, including: Visio/Lucidchart Tracking tasks using Jira/SmartSheet/Onenote PREREQUISITES 2+ year working with scripting/automation 4+ years of experience with networking and security technologies 4+ years of overall information technology experience Bachelors degree in technology related field or equivalent experience OTHER Some travel may be required Must uphold the Sephora Values of: Passion for Our Clients, Leading Expertise in Beauty, Innovation, Work Life Balance, Respect for All, Taking Initiative and Teamwork null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.