United Nations
Chief of Service, Supply Chain Management
United Nations, New York, New York, us, 10261
Org. Setting and Reporting
This position is located in the Enabling and Outreach Service (EOS), Office of Supply Chain Management (OSCM) within the Department of Operational Support (DOS).The Department of Operational Support was established to provide end-to-end operational support, advisory services, and other solutions to operating entities across the Secretariat, including other departments, Offices Away from Headquarters, field missions, and Regional Commissions. The Office of Supply Chain Management includes the Office of the Assistant Secretary-General for Supply Chain Management, the Logistics Division, the Procurement Division, Uniformed Capabilities Support Division, Global Service Centre, Aviation Safety Section and the Enabling and Outreach Service.The EOS supports clients in managing their supply chains to fulfill their mandates, through providing business intelligence and monitoring supply chain performance, offering operational supply chain guidance, providing technological platforms, tools, and business process solutions, while ensuring a diverse and inclusive vendor base, so that the supply chain can be efficient and effective.The Chief of Service reports to the Assistant Secretary-General, Office of Supply Chain Management (ASG/OSCM).
Responsibilities
Within limits of delegated authority, and under the supervision and guidance of the Assistant Secretary-General, Office of Supply Chain Management, the Chief of the Enabling and Outreach Service will be responsible for the following duties: •Formulates and implements the substantive work programme of the Service under his/her supervision. Oversees the management of activities undertaken by the Service; ensures that programmed activities are carried out in a timely fashion and co-ordinates work in the different areas both within the Office, Department, across the global Secretariat and with other organizations of the United Nations (UN) System, as appropriate. •Leads, supervises and carries out the work programme of the Service under his/her responsibility.•Co-ordinates the development and maintenance of the global supply chain planning and performance management framework and associated metrics and key performance indicators; provides business intelligence and insights to support operational reporting and continuous improvement of client service; keeps current with latest and innovative practices. •Co-ordinates and oversees the preparation of relevant business insights and reports for presentation to intergovernmental bodies such as the Advisory Committee on Administrative and Budget Questions, Committee for Programme Coordination, Economic and Social Council, the General Assembly and other policy-making organs, as appropriate. •Reports on the global supply chain planning and performance to senior management and intergovernmental bodies on budget/programme performance or on programmatic/substantive issues, as appropriate, particularly those presented in biannual and/or annual reports.•Ensures that the outputs and reports produced by the Service maintain high-quality standards; that reports are clear, objective and based on comprehensive data. Ensures that all outputs produced by the Sections under his/her supervision meet required standards before completion to ensure they comply with the relevant mandates.•Assists the ASG/OSCM in reviewing the work programme of the Service, determining priorities, and allocating resources for the completion of outputs and their timely delivery. •Manages and oversees the programmatic/administrative tasks necessary for the functioning of the Service, including preparation of budgets, reporting on budget/programme performance, evaluation of staff performance (PAS), interviews of candidates for job openings, evaluation of candidates and preparation of inputs for results-based budgeting. •Recruits staff, taking due account of geographical balance. •Manages, guides, develops and trains staff under his/her supervision. •Fosters teamwork and communication among staff in the Service and across organizational boundaries. •Plays a lead role in driving change and actively fostering innovation in the area of supply chain management throughout the UN system; represents the Organization in meetings, seminars, etc. on substantive issues related to operational support. •Manages activities related to the United Nations Global Marketplace and initiatives to support a single vendor database. •Provides programmatic/substantive expertise on supply chain management and associated performance framework and holds programmatic/substantive and organizational discussions with representatives of other institutions, including at the inter-agency level.
Competencies
•Professionalism: Knowledge of the substantive field of work in the areas of logistics, procurement, and/or supply chain operations, procedures and practices. Ability to develop a performance management framework and lead vendor outreach activities related to the UN's acquisition process. Excellent analytical skills with the ability to collect, organize, manage, and disseminate significant amounts of information with attention to detail and accuracy. Ability to analyze, model and interpret data in support of decision-making. Ability to produce reports and papers on technical issues and to review and edit the work of others. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.•Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks "outside the box"; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.•Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.•Leadership: Serves as a role model that other people want to follow; empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.•Judgement/Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.
Education
Advanced university degree (Master's degree or equivalent degree) in business or public administration, supply chain management, logistics, data science, information management or related area. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Job - Specific Qualification
Certification in Project/Programme Management methodology by an accredited body (e.g., PMP, PGMP, PMI, PRINCE 2 Foundation Project Management certification or practitioner level) or equivalent is desirable.Certification in lean six sigma or other continuous improvement methodologies is desirable.
Work Experience
•A minimum of fifteen years of progressively responsible experience in supply chain management, logistics, change management, project management, or related field, with at least five years in a senior leadership role within a global organisation is required.•Experience in negotiating, communicating, and collaborating with diverse stakeholders and clients to formulate a shared strategy is required.•A minimum of five consecutive years of experience overseeing the performance of cross functional teams in the areas of procurement, logistics, inventory management or supply chain management in the most recent ten years is desirable.•Experience in planning, developing and/or managing supply chains in a complex, volatile setting and leading high-performing teams in an international environment is desirable•Experience in data-driven decision-making using analytics to measure and optimize supply chain performance is desirable.•Experience in using data to guide decisions, develop strategic direction, and oversee execution is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another official United Nations language is desirable.
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.
Special Notice
•Appointment or assignment against this position is for an initial period of one year.•Staff members of the United Nations Secretariat must fulfil the lateral move requirements to be eligible to apply for this vacancy. Staff members are requested to indicate all qualifying lateral moves in their Personal History Profile (PHP) and cover letter.•Staff members appointed to the current position are required to submit a financial disclosure statement upon assignment or appointment and annually thereafter.•An impeccable record for integrity and professional ethical standards is essential.•Applicants, who successfully go through a competitive recruitment process and are recommended for selection and/or inclusion in the roster of pre-approved candidates for subsequent job openings at the same level and with similar functions, may have their application information and roster status shared with other UN Organizations. Such applicants may be contacted by other UN Organizations for similar job openings, subject to the confirmation of their interest. Placement on the roster is no guarantee of a future selection.•Applicants from troop- and police-contributing countries who are found most suitable and recommended for selection will be given due consideration for positions in a peacekeeping operation or Headquarters support account funded positions in the Department of Peacekeeping Operations and the Department of Field Support, taking into account their contribution to United Nations peacekeeping, in accordance with General Assembly resolutions 66/265 and 67/287.For the latest list of troop- and police-contributing countries, visit the following website: https://peacekeeping.un.org/en/troop-and-policecontributors.•The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.•At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence, and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural, and ethnic backgrounds, or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship.Candidates who have committed crimes other than minor traffic offences may not be considered for employment.Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c).Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised.This condition of service applies to all position specific job openings and does not apply to temporary positions.Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on "Manuals" in the "Help" tile of the inspira account-holder homepage.The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.
This position is located in the Enabling and Outreach Service (EOS), Office of Supply Chain Management (OSCM) within the Department of Operational Support (DOS).The Department of Operational Support was established to provide end-to-end operational support, advisory services, and other solutions to operating entities across the Secretariat, including other departments, Offices Away from Headquarters, field missions, and Regional Commissions. The Office of Supply Chain Management includes the Office of the Assistant Secretary-General for Supply Chain Management, the Logistics Division, the Procurement Division, Uniformed Capabilities Support Division, Global Service Centre, Aviation Safety Section and the Enabling and Outreach Service.The EOS supports clients in managing their supply chains to fulfill their mandates, through providing business intelligence and monitoring supply chain performance, offering operational supply chain guidance, providing technological platforms, tools, and business process solutions, while ensuring a diverse and inclusive vendor base, so that the supply chain can be efficient and effective.The Chief of Service reports to the Assistant Secretary-General, Office of Supply Chain Management (ASG/OSCM).
Responsibilities
Within limits of delegated authority, and under the supervision and guidance of the Assistant Secretary-General, Office of Supply Chain Management, the Chief of the Enabling and Outreach Service will be responsible for the following duties: •Formulates and implements the substantive work programme of the Service under his/her supervision. Oversees the management of activities undertaken by the Service; ensures that programmed activities are carried out in a timely fashion and co-ordinates work in the different areas both within the Office, Department, across the global Secretariat and with other organizations of the United Nations (UN) System, as appropriate. •Leads, supervises and carries out the work programme of the Service under his/her responsibility.•Co-ordinates the development and maintenance of the global supply chain planning and performance management framework and associated metrics and key performance indicators; provides business intelligence and insights to support operational reporting and continuous improvement of client service; keeps current with latest and innovative practices. •Co-ordinates and oversees the preparation of relevant business insights and reports for presentation to intergovernmental bodies such as the Advisory Committee on Administrative and Budget Questions, Committee for Programme Coordination, Economic and Social Council, the General Assembly and other policy-making organs, as appropriate. •Reports on the global supply chain planning and performance to senior management and intergovernmental bodies on budget/programme performance or on programmatic/substantive issues, as appropriate, particularly those presented in biannual and/or annual reports.•Ensures that the outputs and reports produced by the Service maintain high-quality standards; that reports are clear, objective and based on comprehensive data. Ensures that all outputs produced by the Sections under his/her supervision meet required standards before completion to ensure they comply with the relevant mandates.•Assists the ASG/OSCM in reviewing the work programme of the Service, determining priorities, and allocating resources for the completion of outputs and their timely delivery. •Manages and oversees the programmatic/administrative tasks necessary for the functioning of the Service, including preparation of budgets, reporting on budget/programme performance, evaluation of staff performance (PAS), interviews of candidates for job openings, evaluation of candidates and preparation of inputs for results-based budgeting. •Recruits staff, taking due account of geographical balance. •Manages, guides, develops and trains staff under his/her supervision. •Fosters teamwork and communication among staff in the Service and across organizational boundaries. •Plays a lead role in driving change and actively fostering innovation in the area of supply chain management throughout the UN system; represents the Organization in meetings, seminars, etc. on substantive issues related to operational support. •Manages activities related to the United Nations Global Marketplace and initiatives to support a single vendor database. •Provides programmatic/substantive expertise on supply chain management and associated performance framework and holds programmatic/substantive and organizational discussions with representatives of other institutions, including at the inter-agency level.
Competencies
•Professionalism: Knowledge of the substantive field of work in the areas of logistics, procurement, and/or supply chain operations, procedures and practices. Ability to develop a performance management framework and lead vendor outreach activities related to the UN's acquisition process. Excellent analytical skills with the ability to collect, organize, manage, and disseminate significant amounts of information with attention to detail and accuracy. Ability to analyze, model and interpret data in support of decision-making. Ability to produce reports and papers on technical issues and to review and edit the work of others. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.•Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks "outside the box"; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.•Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.•Leadership: Serves as a role model that other people want to follow; empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.•Judgement/Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.
Education
Advanced university degree (Master's degree or equivalent degree) in business or public administration, supply chain management, logistics, data science, information management or related area. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Job - Specific Qualification
Certification in Project/Programme Management methodology by an accredited body (e.g., PMP, PGMP, PMI, PRINCE 2 Foundation Project Management certification or practitioner level) or equivalent is desirable.Certification in lean six sigma or other continuous improvement methodologies is desirable.
Work Experience
•A minimum of fifteen years of progressively responsible experience in supply chain management, logistics, change management, project management, or related field, with at least five years in a senior leadership role within a global organisation is required.•Experience in negotiating, communicating, and collaborating with diverse stakeholders and clients to formulate a shared strategy is required.•A minimum of five consecutive years of experience overseeing the performance of cross functional teams in the areas of procurement, logistics, inventory management or supply chain management in the most recent ten years is desirable.•Experience in planning, developing and/or managing supply chains in a complex, volatile setting and leading high-performing teams in an international environment is desirable•Experience in data-driven decision-making using analytics to measure and optimize supply chain performance is desirable.•Experience in using data to guide decisions, develop strategic direction, and oversee execution is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another official United Nations language is desirable.
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.
Special Notice
•Appointment or assignment against this position is for an initial period of one year.•Staff members of the United Nations Secretariat must fulfil the lateral move requirements to be eligible to apply for this vacancy. Staff members are requested to indicate all qualifying lateral moves in their Personal History Profile (PHP) and cover letter.•Staff members appointed to the current position are required to submit a financial disclosure statement upon assignment or appointment and annually thereafter.•An impeccable record for integrity and professional ethical standards is essential.•Applicants, who successfully go through a competitive recruitment process and are recommended for selection and/or inclusion in the roster of pre-approved candidates for subsequent job openings at the same level and with similar functions, may have their application information and roster status shared with other UN Organizations. Such applicants may be contacted by other UN Organizations for similar job openings, subject to the confirmation of their interest. Placement on the roster is no guarantee of a future selection.•Applicants from troop- and police-contributing countries who are found most suitable and recommended for selection will be given due consideration for positions in a peacekeeping operation or Headquarters support account funded positions in the Department of Peacekeeping Operations and the Department of Field Support, taking into account their contribution to United Nations peacekeeping, in accordance with General Assembly resolutions 66/265 and 67/287.For the latest list of troop- and police-contributing countries, visit the following website: https://peacekeeping.un.org/en/troop-and-policecontributors.•The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.•At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence, and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural, and ethnic backgrounds, or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship.Candidates who have committed crimes other than minor traffic offences may not be considered for employment.Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c).Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised.This condition of service applies to all position specific job openings and does not apply to temporary positions.Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on "Manuals" in the "Help" tile of the inspira account-holder homepage.The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.