Customer Support Specialist

JOB REQUIREMENTS: Overview Come join the LIPPERT team and become part of the industry-leading manufacturer of USA-made CURT custom towing and truck accessories. LIPPERT is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing, and bettering the RV, marine, automotive, commercial vehicle and building products industries. We combine our strategic manufacturing capabilities with the power of our winning team culture to deliver unrivaled customer service, award-winning innovation, and premium products to all our customers. Customer Support Specialist Our Support Specialists interface with customers on the technical aspects of our products and services. They provide problem resolution and troubleshooting to customers as well as play a key role in communication of product updates. They seek feedback from internal and external customers to improve customer experience. Duties and Responsibilities: Research and develop technical information and materials. Research and develop product information and catalogs. Research and develop of competitive catalogs. Maintain computer records. Communicate with outside vendors and sales representatives. Solve customer/vendor issues. Answer customer product questions using LIPPERT product knowledge and catalogs. Perform other duties as assigned. Qualifications: Computer Skills: Microsoft Office Work Experience: 2 years of experience in Customer Relations in the automotive service field preferred Work Authorization/Security Clearance: Must be able to pass EVerify. Why We are Different: At LIPPERT, Everyone Matters. This is not just a tagline or empty promise; it is who we are. We have intentionally created a culture that values and celebrates our team members\' unique and varied backgrounds, perspectives, and experiences. We strive to give our team members a deeper sense of purpose at work, and we continue to build a better work environment by aligning our cultural and business strategies with the needs of our team members. What You will Get: A unique, inclusive, and supportive company culture. Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more! Fair and competitive compensation. Career development and mentoring and opportunities to grow. Holiday, personal and vacation days. Apply at careers.lippert.com! Pay Group : AAP/EEO Statement Lippert provides equal employment opportunity to all team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, ancestry, age, genetic information, disability,... For full info follow application link. LCI provides equal employment opportunity to all employees and applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, disability, veteran status, genetic information, or any other legally protected category. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/952E37860FBC4144