Resource Informatics Group is hiring: Business Systems Analyst in San Jose

Job Title: Business Systems Analyst
Location: Hybrid, 2-3 times / WEEK
Client: Santa Clara County or County of Santa Clara
Address: San Jose, CA
Interview Mode: VIDEO
DEADLINE TO SUBMIT: Thursday, 10/19/2023, 5 pm Pacific

Overview:
BSA will perform system configuration, custom development, and report writing within the Accela System.

Required Skills & Abilities:
Technical Skills:
• JavaScript Development
• Accela Civic Platform & Citizen Access Administration and Configuration
• Accela EMSE scripting
• Accela Construct API and web services.
• Accela Civic Platform integration with third-party applications

Functional Requirements:
• Apply business analysis principles and practices.
• Proficient at gathering, documenting, and clarifying software requirements.
• Ability to work independently with minimal supervision, delivering high-quality software on time and within budget.
• Strong verbal and written communication skills for effective collaboration.
• Positive attitude and customer-centric approach.
• Reliable and punctual with a commitment to excellence.
• Open to constructive feedback and a willingness to learn and improve.

Desired Qualifications:
• Collaborate effectively with multiple departments and follow documentation instructions.
• Coordinate and participate in application upgrades and changes.
• Document functions and changes to new or modified functionality.
• Implement approved system enhancements, releases, and optimizations.
• Participate in research to determine existing solutions within the organization.
• Support end-user training by providing information and assistance to Instructional Designers.
• Contribute to the development of formal business cases for proposed solutions.
• Coordinate technical changes, verify testing results, and ensure compliance with technical and business standards.
• Provide updates on issue fixes and planned updates and upgrades.
• Troubleshoot application issues and system errors, escalating when necessary.
• Collaborate with the business to develop detailed user acceptance test cases and flows, including test plans, cases, protocols, and testing environments.
• Attend meetings to review end-user feedback, workflow problems, system capabilities, and potential system enhancements.

Best way to communicate is EMAIL.

Thank you all.