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GATE Insight, Inc.

GATE Insight, Inc. is hiring: Intermediate Business Analyst in Everett

GATE Insight, Inc., Everett, MA, United States

Intermediate Business Analyst

Everett, MA (Hybrid)

Duties:
  • Conduct and document requirement elicitation, analysis sessions, and maintain business artifacts like Project Charters, BRDs, and SRDs.
  • Develop strong business relationships and act as a liaison between the business user community and the technology team.
  • Collaborate with stakeholders to capture, validate requirements, manage expectations, and facilitate workshops, meetings, JAD sessions, and Agile ceremonies.
  • Ensure solutions align with business requirements and facilitate effective communication between teams.
  • Develop and maintain expertise in the current features and backlog of assigned applications.
  • Develop process workflows, use cases, user stories, and create UML diagrams. Collaborate with UI/UX team to develop web page mock-ups and wireframes, ensuring stakeholder sign-off.
  • Examine business requests for feasibility; conduct detailed analysis of current and future needs and create GAP analysis documents.
  • Manage change requests and ensure changes are documented, reviewed, and approved in accordance with organizational processes.
  • Prioritize backlog items with Product Owner and business stakeholders.
  • Support QA on test plans, cases, and assist with user acceptance testing (UAT).
  • Provide feedback and support during testing phases to ensure software meets project objectives.
  • Assist in project planning, execution, monitoring, and report status updates. Identify, evaluate, and mitigate project risks and issues.
  • Document detailed work plans, schedules, project estimates, resource plans, meeting notes, and status reports.
  • Analyze and improve business processes, recommend efficiency solutions, and stay updated on industry best practices.
  • Create user guides, training materials, and conduct sessions for end-users. Handle business information confidentially, maintain professionalism, and collaborate effectively within the team.
  • Occasionally fill in for the Project Manager as required.
Required Qualifications:
  • Experience in gathering and managing requirements from project inception to deployment, including creating and maintaining business artifacts.
  • Experience facilitating requirement analysis sessions with diverse stakeholder groups.
  • Ability to create visual diagrams using UML and familiarity with Agile methodologies.
  • Proficiency with MS Office tools (Word, Excel, PowerPoint, Outlook, Visio).
  • Strong analytical skills, attention to detail, and ability to work in a dynamic environment.
  • Proven track record of being an excellent team member.
Desired Qualifications:
  • Bachelor's degree or at least 3-5 years related experience in a technical environment.
  • Familiarity with Agile methodologies and project management applications such as JIRA.
  • Experience working in State or Federal Government environments.
  • Knowledge of UI/UX design principles and development.