Business Analyst 5 Job at Digitechlabs in Mountain View
Digitechlabs, Mountain View, CA, United States
Top skills: Data/Web Analytics, Statistical Analysis, A/B Testing practice
Team Schedule: Hybrid – Mon to Thu onsite, Fri WFH
The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects, or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics, and budget. The business operations specialist usually reports to a project manager or director.
Specific Responsibilities:
- Lead the Web Analytics & UX analytics for eCommerce business
- Web Analytics: Customer Journey, Page Analytics, Pathing, Search Analytics etc.
- Proficient in Communication & Presentation skills, Data/Web Analysis, Setup A/B testing practices/ Pre-post analysis, Web Analytics tools like Omniture, Google Analytics, DXT, etc.
- Develop and execute a comprehensive web analytics data strategy to optimize UX, CX, and web performance & insights
- Collaborate with Business function, Category, Product, Merch & UX teams to create and deliver analytics Reporting and Insights
- Build and manage best-in-class Web Reporting
- Utilize SQL to perform data analysis to extract valuable insights from large data sets like Clickstream, transactional data
- Create and maintain internal mapping tables like product hierarchy, Dates, and Adobe classifications
- Strong problem-solving skills, and excellent communication skills, both technical and non-technical to convey complex insights to diverse stakeholders
- Demonstrate strong technical expertise in Tableau/SQL and well versed with Adobe Analytics
- Drive data thought leadership and create end-to-end Web Reporting standards
- Proactively Identify gaps and provide tagging requirements (Build governance in maintaining eVars, Props & Custom events)
- Implement best practices for analytics, staying abreast of industry trends and emerging technologies to enhance our capabilities
- Lead highly functional and agile analytics/data teams
- Perform promotional ROI analysis and develop monthly reporting with key insights and planning implications
Background & Competencies Required:
- 8+ years of related experience in one or more of the functional areas: business analytics, eCommerce, or Web analytics roles
- Bachelor’s degree in Business, Data Science, or a related field, Master’s preferred
- 4+ years’ experience in e-commerce or telecommunications consumer electronics industry or management consulting
- Strong quantitative and analytical capabilities with high proficiency in data analysis using Excel, Tableau preferred
- Prior experience leading small teams with the ability to engage and develop talent
- Exceptional communication skills with the ability to collaborate and build effective partnerships at all levels of the organization
- Structured and process-oriented approach to solve business and operational problems with a highly agile approach
- Ability to operate seamlessly in a matrix organization and manage stakeholders across multiple lines of businesses
Job Category: Technology
Job Type: Full Time
Job Location: CA Mountain View
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