Riser Fitness

General Manager

Riser Fitness, Los Gatos, CA, United States

Now Hiring: General Manager

Club Pilates/Riser Fitness: Los Gatos, CA

The General Manager will oversee all studio functions from membership & retail sales to instructor performance & evaluation. They will lead all sales efforts, drive membership growth, and develop strategies to prevent member attrition to competitors. The General Manager will hire, train, and manage Sales Associates within their studio, as well as utilize discretion and independent judgment in directing the work of all employees & personnel. Fitness experience and/or knowledge of Pilates is preferred, but not required.

About Us:Be a part of the growing boutique fitness industry and join our Team! Interact directly with prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment!

Riser Fitness, established in 2013, is a multi-unit operator and developer of theClub Pilatesfranchise system. With locations in AZ, CA, CO, OR, and WA,Riser Fitnessis one of the largest and longest operating franchisees ofClub Pilatesstudios.

Club Pilatesoffers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and enhance their fitness expertise. Committed to providing affordable and accessible Pilates to the community, class formats target a wide range of clients’ needs from youth to senior, beginner to advanced.Club Pilateswas one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. With over 2200 instructors, we provide over 17 million workouts a year to tens of thousands of members.Club Pilateshas been recognized in “Inc. Magazine's 500 List” and “Inc. Magazine’s 5000 List”, as well as “Entrepreneur Magazine's Franchise 500” multiple years in a row!

Position Title:General Manager

Reports to:District Manager & Director of Sales

Earning Status:Pay is two-pronged, with a Base Salary + Monthly Bonus Opportunity.

PREMINUM EMPLOYEE BENEFITS:

Health, dental, & vision insurance (covered at 75% by company)
Consistent Bonus Plan
401K benefits & match plan
Paid Time Off
Holiday pay
Complimentary continuing education
Professional Career Development
Referral Bonuses
Travel Opportunities
Nurturing and vibrant environment

REQUIREMENTS:

Excellent sales2+ years of retail/service sales or fitness sales experience
Confident in generating personal sales and training Sales Associates in sales
Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
Ability to excel in a fast changing, diverse environment
Ability to recognize areas of improvement and make changes using good judgement
An affinity and passion for fitness
Solid writing and grammar skills
Highly organized, proficient in data management, ability to prioritize and meet deadlines
Professional, punctual, reliable, and neat
Strong attention to detail and accuracy
Trustworthy and ability to handle confidential information
Ability to work harmoniously with co-workers, clients and the general public
Proficiency with computers and Studio software

RESPONSIBILITIES:

Execute lead generation via Grass Roots Marketing and Networking
Implement sales process to schedule prospects into Intro classes
Drive & increase membership sales
Manage staff schedules
Ensure that studio retail/products are stocked with accurate inventory counts
Train and Supervise Sales Associates
Hire/Manage instructors at the studio
Proficiency inClubReady, to include revenue reports, attendance reports, etc
Review instructor evaluations and assist in mentorship/disciplinary action as needed
Independently make decisions related to high level customer service
Collect outstanding dues
Maintain cleanliness and organization of the Pilates Studio
Enforce Club Pilates policies and procedures
Ensure all forms, administrative supplies, and studio literature is stocked and visible
Schedule and participate in networking/community events and studio promotions
Strategically manage marketing campaigns to generate leads for the studio
Any other duties as assigned
Execute adherence to all company policies, including the policy of at will employment