Logo
Abouttmc

Technical Consultant | Dynamics 365 CRM

Abouttmc, Los Angeles, CA, United States


Dynamics 365 CE (CRM) – TECHNICAL CONSULTANT TMC is seeking to add to our Professional Services team a Technical Consultant to work with the Microsoft Dynamics 365 CE (CRM) product line. This position works directly with our clients providing Consulting services. This position is a remote position and you work from your home office. There will be a few times a year where onsite is required for company meetings. This position includes the following responsibilities: Responsibilities: Participate in technical Business Process Review and Design sessions with clients. Participate in status calls as required. Facilitate technical implementation meetings and technical client training. Design, develop, test and deploy technical solutions for: D365 CE implementations Integrations between D365 CE and other systems D365 CE Data Conversions D365 CE Migrations Power Pages Canvas Apps Microsoft Azure Solutions (e.g., Function apps, Web apps, Service Bus, Logic Apps, etc.) Reports Collaborate with functional consultant lead on client projects. Provide end user technical and operational support to clients. Provide technical D365 CE or Power Pages Portal training to clients. Follow best practices for development and source code storage. Prepare technical documentation. Execute any Project Tasks assigned by VP of Consulting, Practice Manager or Project Manager. Keep up with new releases of D365 CE, demo new features and stay on top of upcoming changes as they relate to client solutions. Assist with providing estimates for technical tasks on Statements of Work or Change Requests. Participate in technical demos and present functionality to potential clients. Assisting other Practice teams with project components that pertain to D365 CE. Design, develop and maintain D365 CE IP as identified by the CRM Team. Required: 5+ years of experience implementing and supporting Dynamics 365 Sales and Dynamics 365 Customer Service. Experience with Dataverse, PowerApps and Power Automate. Experience with integrating D365 CE with various systems using tools such as Power Automate and Azure Logic Apps. Experience with migrating data to D365 CE using tools such as KingswaySoft. Experience with implementing and supporting Microsoft Power Pages. Experience and comfort level in working with customers remotely by phone and/or MS Teams meeting. Proficiency with Microsoft Windows and Microsoft Office Suite. Beneficial: Experience implementing and supporting Dynamics 365 Customer Insights (formerly Marketing) and Dynamics 365 Field Service. Experience utilizing Virtual Tables to display data in Dynamics 365 from a variety of external sources. Experience with integrating D365 CE with D365 Business Central. Experience with Azure DevOps to track work items. Experience with other tools within the Power Platform and related services, such as Dataflows, Power BI, and SharePoint. General: Excellent verbal and written communication and interpretive skills. Strong troubleshooting and problem-solving skills. Ability to multi-task, strong attention to detail with excellent time management skills. Flexible and adaptable to change. Self-motivated – learning new skills without prompting is expected. Perform as a committed team player. WHY WORK FOR US? Technology Management Concepts (TMC) is a Microsoft Solutions Partner based in Southern California with over 350 current Microsoft Dynamics ERP and CRM clients. We have been implementing software for over 37 years and have been on the INC 5000’s Fastest Growing Businesses list, INC’s Best Workplaces, and are awarded as a top 100 VAR each year. At TMC, our culture is special. We’re big enough to provide the expertise we need, but small enough to care. Our team members are not just a number; they are part of a team that values collaboration, creativity, and fun. What will you get in return? TMC offers a well-rounded compensation including: Bonus Plan Health Insurance FSA Role as a key player in our innovation and growth If you are a self-motivated, detail-oriented individual passionate about technology and helping clients achieve success, we would love to hear from you. #J-18808-Ljbffr