Chief Program Officer

Job Title : CHIEF PROGRAMS OFFICER FLSA : Exempt Full time: 40 hours/week Annual Salary Range : $100,000 - $115,000 Benefits: Medical, Dental, Vision (with employer contribution), Flex, Life, 401k w/ match. Generous time-off & 11 paid holidays. Supervisor: Chief Executive Officer POSITION DESCRIPTION: The Chief Programs Officer (CPO) is a mission-focused problem-solver with a background in program management, public health, nutrition, or human services aligned with the values of Mama’s Kitchen. This leader is fluent in the complexities of program design, systems integration, evaluation, and continuous improvement as mechanisms for achieving client-driven outcomes across multiple programs. The CPO has the ability to oversee the successful implementation of contracts with Medi-Cal, other government, and private health plans, as well as grant-funded initiatives. The CPO understands how the work of various units impact each other and drive positive results. With a leadership approach that is both collaborative and empowering, the CPO nurtures relationships and works effectively with diverse individuals and stakeholders ranging from organization leaders to community volunteers. The CPO is a strategic thought-partner to the CEO and an integral member of the senior leadership team who embraces the core values of the organization – dignity, respect, reliability, integrity, diversity, and teamwork. Among this executive’s many duties, the CPO is responsible for: Operations Management: Oversees the organization’s privacy policies, including compliance with state and federal laws, monitoring program compliance, and investigating privacy-related incidents and breaches. Coordinates the work of multiple program areas and ensures successful cross-coordination between program areas and with other departments. Supports and partners with the CEO and the senior leadership team to facilitate big-picture decision-making and clarify complex situations through strategic, financial, and operational metrics. Leads the team managing client services, nutrition services, and strategic initiatives, offering guidance, support, tools, and strategic advice. Monitors areas of responsibility to ensure services are provided in a fiscally responsible manner consistent with core values and mission. Establishes and oversees new systems for managing, streamlining, collecting, processing, and sharing data across multiple platforms. Works collaboratively, positively, and respectfully with staff, volunteers, and other stakeholders. Participates in the budget development process. Contract and Program Management: Implements service delivery contracts and collaborates with the CEO in contract negotiation. Works alongside senior staff to ensure data and input from multiple stakeholders are used to identify and conceptualize programmatic needs and evaluate impacts. Cultivates and manages relationships with external partners, particularly Medicare, Medi-Cal, and other government entities. Oversees the evaluation of all programs, ensuring effective reporting on outcomes and contract compliance. Supports continuous improvement efforts of programs to ensure optimal outcomes for clients. Serves as an ambassador for the work of Mama’s Kitchen as needed. Other duties as required. QUALIFICATIONS: Senior management experience, ideally within a health-related or human service organization. Strong command of program design and evaluation methods. Adept at identifying and implementing systems, processes, and platforms for integration and streamlining efforts. Excellent oral and written communication skills. Keen analytical, organizational, and problem-solving skills. Excellent communication and relationship-building skills. Ability to interface diplomatically with a diverse group of staff, volunteers, donors, and clients. A sincere commitment to the mission of Mama’s Kitchen. Lean Six-Sigma or other training for systems and processes preferred. Graduate degree in a related field is required. COVID-19: We require all employees to be fully vaccinated and provide proof of vaccination upon hire. Background Check: All employees are required to go through a yearly background check. Vision Statement: At Mama’s Kitchen, we envision a community where all individuals with critical illnesses are no longer vulnerable to malnutrition. Mission Statement: Mama’s Kitchen believes that everyone is entitled to the basic necessity of life – nutritious food. Our services improve the health and well-being of individuals and families vulnerable to malnutrition due to critical illness. Mama’s Kitchen Core Values: Dignity and Respect: Focus on the individual is at the heart of everything we do. Reliability: Resourceful, efficient, and flexible. Integrity: Guided by honesty, loyalty, and a commitment to confidentiality. Diversity: An all-inclusive family fostering a welcoming environment. Team Work: Mutual effort and unity are the ingredients for our mission's success. Equal Opportunity: Mama’s Kitchen has a long-standing commitment to equal employment opportunity for all applicants for employment. Please send Resume and cover letter to jobs@mamaskitchen.org Job Type: Full-time Pay: $100,000.00 - $115,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Work Location: In person #J-18808-Ljbffr