Account Executive
Cenveo Worldwide Limited, Smyrna, GA, United States
Cenveo is a leading North American manufacturer of envelopes with over 100 years of experience and approximately 30 billion envelopes manufactured annually. We are seeking an experienced Account Executive to join our Sales team in the Southeast. Cenveo provides competitive pay and a comprehensive benefits package.
Job Summary
This position is responsible for sales activities, from lead generation through close in an assigned territory; developing and implementing the group selling plan which will meet both personal and business goals of expanding the Cenveo customer base and working with the sales and support teams for the achievement of customer satisfaction, revenue generation and long-term account goals.
Primary Duties and Responsibilities (*Essential Functions)
These are functions a qualified incumbent or applicant must perform with or without reasonable accommodation.
- Market company products and services to existing customers and prospects.
- Partner with sales manager to develop new customers.
- Be able to anticipate customers' needs and expectations and be able to effectively sell Cenveo scope of services to create a professional, mutually beneficial partnership.
- Interface with key customer executives at all level within the organization including buyers, managers and potentially C-level executives.
- Learn and keep abreast of products, production methods and services offered by the company and its competitors and needs of actual and potential customers in the market in general.
- Learn and keep abreast of billing to ensure extra charges for alterations, additional quantity, special shipping needs, etc. are on the completed job ticket for billing.
- Resolve questions about orders to meet full customer expectations in the most economical manner for the company and report customers' needs, concerns and complaints to the appropriate individuals within the company.
- Develop a database of qualified leads through referrals, telephone canvassing, face to face cold calling on business owners, direct mail, e-mail and networking.
- Create and conduct effective proposal presentations and RFP responses that identify prospects' business problems and solutions to their problems.
- Maintain records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow up activities within their assigned territory, to maintain accurate records to maximize territory potential.
- Input sales information, leads, pipeline, closure rate, etc. into Salesforce.com.
- Adhere to all company policies, procedures and business ethics codes and ensures they are communicated and implemented within the team.
Includes functions which are normally performed by persons holding this title. However, these functions may be reassigned to other employees as part of a "Reasonable Accommodation" under the ADA.
- Other duties as assigned.
- Environment is typically general office
- Incumbent may spend short periods in the manufacturing environment with exposure including, but not limited to dust, dirt, high noise levels and variations in temperature.
- Occasional exposure to one or more unpleasant or hazardous conditions.
- Bachelor's degree in business, marketing or other related area.
- 8-10 years of successful sales experience in the graphic arts or printing industry preferred.
- Experience with enterprise software solutions, supplier relationship management and large, complex organizations.
- Strong understanding of customer and market dynamics and requirements.
- Demonstrated technical selling skills and product knowledge of print and print-related services.
- Demonstrated problem solving and negotiation skills.
- Excellent presentation, verbal and written communications skills and a proven ability to carry on a business conversation with business owners and decision makers are essential.
- Demonstrated ability to gather, submit detailed business information for effective business analysis, pricing and presentation of solutions to identified prospects' business problems.
- Must be able to thrive in a high pressure, fast paced environment.
- Ability to achieve sales quotas.
- Familiarity with Salesforce.com a plus, but not required.
- Willingness to travel as needed.