Human Resources Generalist

PURPOSE OF JOB: The Human Resources Generalist will support the Operations department in delivering efficient and effective HR Services across all levels of the organization. This role combines a comprehensive knowledge of HR functions, including recruitment, onboarding, benefits administration, compliance, and HRIS management, with strong organizational and administrative skills. The HR Generalist will be a point of contact for employees and managers, providing guidance on HR policies and processes and ensuring a positive employee experience through effective program and system support.

RESPONSIBILITIES

HRIS and Systems Management:

• Serve as the primary point of contact for the organization's HRIS, ensuring data accuracy and troubleshooting issues as needed.
• Manage employee information and transactions within the HRIS, including new hires, terminations, role changes, and benefits updates.
• Coordinate with IT and HRIS vendors to maintain and improve system functionality, including overseeing updates, integrations, and user training.
• Train employees and managers on new system functionalities and support them in utilizing the systems effectively.

Recruitment and Talent Acquisition:

• Coordinate the end-to-end recruitment process for full-time, part-time, and intern hiring, including job postings, screening candidates, coordinating interviews, and facilitating hiring decisions.
• Assist the Associate Director of HR in collaborating with hiring managers and supervisors to strategize on recruitment approaches that highlight Giant Noise (GN) and its employees, focusing on agency core values and culture from an HR perspective.
• Ensure thorough connectivity in the hiring process by notifying relevant staff and initiating job postings across various social media platforms, websites, and industry-specific groups.
• Provide hiring managers with guidance on job requirements, interview best practices, and candidate selection processes to ensure alignment with GN's standards.
• Manage offer letter generation, background checks, and onboarding documentation for new hires.
• Maintain recruitment records and update applicant tracking systems.
• Oversee internship program including collaborating with department heads to define internship roles, set goals, support feedback, conduct check-ins, evaluate the program, and recommend improvements.

Onboarding and Offboarding:

• Facilitate a smooth onboarding process for new hires, including coordinating orientation sessions, handling new hire paperwork, and conducting initial and ongoing HR training.
• Ensure that new hires are set up in relevant systems and that all required documentation is collected and filed.
• Manage offboarding documentation, and provide assistance with termination processes, including coordinating final payroll and benefits information.

Benefits Management:

• Administer employee benefits programs, including health, dental, vision, retirement, and other employee perks in collaboration with the company's benefits broker and HRIS system.
• Serve as initial company contact for employee benefit inquiries, facilitating communication with the employee and benefits broker to resolve all claims or coverage questions.
• Coordinate annual benefits enrollment in collaboration with the COO, Associate Director of HR and company's benefits broker, facilitating updates to benefits information, communicating options to employees, and assisting in enrollment changes.

Timekeeping and Payroll Assistance:

• Monitor and maintain accurate records in the timekeeping system for hourly employees, ensuring that overtime, PTO, and leave are recorded correctly.
• Assist the Finance department in processing payroll for part-time employees, including verifying timecard data and addressing discrepancies.
• Respond to employee inquiries related to payroll, timekeeping, and PTO balances.

Compliance and Policy Management:

• Assist with compliance with federal, state, and local regulations, including ADA, FMLA, ACA, and EEO requirements.
• Assist in development and updates to policies and procedures as needed to maintain compliance with applicable employment laws.
• Support annual audits and reporting requirements, including those related to ACA, FMLA, and workers' compensation.
• Maintain confidential employee records and HR files, ensuring proper retention and disposal practices.

. Administrative Support:

• Provide general administrative support to the HR team, including scheduling meetings, preparing HR reports and regular audits, and responding to inquiries.
• Assist with employee relations initiatives, including managing engagement surveys, providing HR policy information, and escalating issues when necessary.

Professional Development and Continuous Improvement:

• Stay updated on HR trends, best practices, and legal changes to ensure HR operations remain current and compliant.
• Seek opportunities for process improvements within HR workflows and systems, presenting recommendations to the HR leadership team.
• Participate in HR training sessions, workshops, and networking events to enhance personal skills and HR knowledge.

MINIMUM QUALIFICATIONS

• Experience: Minimum 2 years of progressive experience in general human resources administration.
• Certification: APHR, PHR, and/or SHRM-CP certification highly desired.
• Education: Bachelor's degree in Human Resources, Business Administration, or related field preferred but not required for administrative roles.

KNOWLEDGE & SKILLS

• Recruitment Coordination: Effective in coordinating recruitment, onboarding, and off-boarding activities.
• Software Proficiency: Proven utilization of HR, timekeeping, and payroll software.
• Google Suite: Must have a comprehensive understanding and strong proficiency in Drive, Sheets, Docs, Calendar, and Forms, with the ability to independently create work products that meet department standards.
• Project Management: Solid management experience of special projects, including internship programs and business operational assistance
• Benefits Administration: Demonstrated experience in managing benefits programs and vendor relations.
• Communication Plans: Successful in developing and implementing employee communication strategies.
• Initiative: Must exhibit and understand a proactive approach, with the ability to take initiative, conduct detailed research, and independently find solutions and answers.
• Detail Orientation: Strong attention to detail and project management capabilities.
• Communication: Excellent written, verbal, and interpersonal skills.
• Relationship Management: Positive relationship management and conflict resolution abilities.
• Problem-Solving: Strong analytical and problem-solving skills.
• Confidentiality: Commitment to handling confidential and proprietary information with discretion.

WORKING CONDITIONS & PHYSICAL DEMANDS

• Physical Demands: Sitting 85% of the time, standing 15% of the time.
• Lifting: Ability to lift 20-50 lbs. occasionally.
• Computer Use: Regular use of hands and fingers for computer operation.
• Vision and Hearing: Daily use of vision and auditory senses, including exposure to blue light from computer screens.
• Cognitive Ability: Ability to maintain cognitive function and logical reasoning throughout tasks and responsibilities.

SUPERVISORY RESPONSIBILITIES

• None.

JOB CONTACTS

• Regular communication with department leaders, executive leaders, vendors, and employees.

WORK ENVIRONMENT

• Environment: Primarily indoor work in an environmentally controlled setting.
• Travel: Occasional travel and on-site work for business-related meetings and events may be required.

At Giant Noise, we are committed to fostering an inclusive workplace that celebrates diversity in all its forms. We believe that a diverse and equitable team leads to richer creativity, innovation, and success. We welcome and encourage applicants of all backgrounds, experiences, abilities, and perspectives to apply. Giant Noise is an equal opportunity employer, and we are dedicated to creating a workplace where everyone feels valued, heard, and empowered to bring their authentic selves to work every day.