Office Administration Manager

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Manages, delegates, and performs the overall administrative function of a funeral home, cemetery and or crematory operation. Manages and coordinates the activities of support staff to ensure the highest quality services and products are provided.

JOB RESPONSIBILITIES

• Direct supervision of two or more full time employees

• In accordance with company policies and procedures oversees processing of accounting support functions including: collections, billing, verifications and payments of invoices, petty cash

• Assigns processing orders and controls storage inventory

• Coordinates the completion and filing of various forms and reports; verifies accuracy

• Administers local HR processes as applicable

• Collaborates and supports all other departments within the business unit

• Reviews time cards and administers corporate payroll policies and procedures

• Facilitates vendor coordination and supervision

• Pulls monthly reports for key performance indicators

• Trains staff in processes and procedures

• Processes expense reports and tracks Capital Expenditure Authorizations

• Conducts Sarbanes Oxley (SOX) Audits

• Assists Associates in ensuring all documentation is SOX compliant

• Maintains vehicle records and licenses

• Updates General Price Lists and approves contracts as necessary

• Manages Alarm Systems including codes, working order, etc.

• Monitors document retention policies and disposes of expired documents in a secure manner

• Prepares customer statements

• Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations

• Assures compliance with all company policies and procedures

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent

• Completion of a diploma training program at a college or technical school preferred

Experience

• 5 years of administrative management experience with a strong customer service focus

• 3 years bookkeeping, general office, clerical accounting, and Accounts Payable experience

• MS Project management and database software experience or equivalent

Knowledge, Skills and Abilities

• Ability to multi task and set priorities

• Ability to work flexible hours as needed

• Ability to work with minimal supervision

• Ability to display compassion and remain calm in stressful situations

• Working knowledge of office equipment including, calculators, copiers, printers, and fax machines

• Communication skills both orally and in writing

• Customer service skills

• Organizational and problem solving skills

• Understands confidential matters and documents

Postal Code: 33610

Category (Portal Searching): Operations

Job Location: US-FL - Tampa

Job Profile ID: F00234

Time Type: Full time

Location Name: Garden Of Memories Funeral Home & Cemetery