Logo
Purdue University

Shreve URSC - Student Clerical

Purdue University, West Lafayette, Indiana, us, 47996


Req Id: 35073

Job Title: Shreve URSC - Student Clerical

City: West Lafayette

Job Description:

Job Summary

Job Title: University Residences Support Center Student Associate, Shreve Hall - Student Clerical

Division: Student Life

Department: University Residences

Compensation Hours/Week

$9.00 per hour Weekly average, approximately 8-10 hours per week

Required hours may include days, evenings, weekends, overnight hours and holidays - This position will start in the Spring semester of 2025.

Employment Summary

The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you the opportunity to work with other great students and leaders. As part of your employment, we incorporate the Leadership and Professional Development Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want.

Job Description

The primary role of the Student Associate for the URSC Center position is to maintain the front desk and assist students with questions, reservations, and equipment checkout. The goal of this position is to give students valuable real-world experience in an academic space environment. The URSC SA position should work between 8-10 hours per week during the current semester. Those hours may be worked in any combination, at the discretion of the direct supervisor. The URSC SA position must be reliable, organized, responsible, and flexible. They must also be ambitious, detail-oriented, creative, and driven.

Qualifications

* High school diploma or equivalent and minimum of one semester of college coursework successfully completed * Must be actively enrolled at Purdue University West Lafayette Campus or Purdue Global * Strong interpersonal and communication skills, both verbal and written * Flexible and dependable with a strong attention to detail * Problem solving, logic and reasoning skills * Customer service oriented * Ability to multi-task and work within deadlines * Ability to work independently and with a team * Be timely and organized * Be able to sit for prolonged periods of time * Able to lift up-to 10 pounds occasionally

Position Responsibilities

Position Responsibilities

* Maintain high standard of cleanliness throughout the facility * Assist students with questions, reservations, and equipment check outs * Document concerns and communicate concerns with supervisor * Promote a welcoming environment for students that is conducive to studying * Conduct hourly headcounts in the center * Maintain safety and risk management standards of the department * Perform daily upkeep of supplies throughout the facility * Exhibit friendliness, diplomacy, and tact in responding to customers * Handle emergency situations and prioritize responsibilities while continuing to provide the highest level of customer service * Maintain confidentiality and exhibit professional conduct when handling sensitive information * Responsible for all scheduled shifts (based on class/exam schedules for the semester) * Must attend all scheduled staff meetings to gain and/or share pertinent information * Other duties as assigned

Core Competencies

Transferable Skill Development:

Students employed in this role will develop and demonstrate a number of transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation.

Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)

* Demonstrate professional verbal communication in all interactions * Demonstrate enthusiasm; engage and connect with customers to promote excellent customer experience * Verbally communicates to staff on situations that may arise due to problems * Written communication to complete accurate food usage records and food temperatures according to established procedures

Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)

* Utilize policies and knowledge to proactively make decisions and solve problems for area assigned * Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change * Understand standards and expectations for personal and professional ethical behavior * Demonstrate knowledge of the position and operation

Collaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Other & Collaboration, Cultural Intelligence & Inclusion, Service & Social Responsibility)

* Collaborate with co-workers and demonstrate flexibility in a fast-paced, team atmosphere * Establish productive relationships with customers and staff * Acknowledge and support customers and staff with unique needs and differing backgrounds * Work independently to complete responsibilities * Proactively and willingly acquires new skills, tasks, procedures and projects * Provide support to fellow team members

Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency

* Demonstrate time management skills and attention to detail * Demonstrate initiative; Understand and respond to the various needs of customers and staff * Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand * Complete work independently in an efficient time manner * Demonstrate dependability and responsibility within operation * Demonstrate punctuality by always being on time for each shift

Employee Class

Student

Benefits Eligibility

NO

Apply now

Posting Start Date: 11/26/24