Santa Barbara City College
Executive Director - Information Technology
Santa Barbara City College, Santa Barbara, California, us, 93190
Executive Director - Information Technology
Salary:
$157,423.00 - $191,775.00 Annually Job Type:
Classified Manager Job Number:
140 Closing:
1/5/2025 11:59 PM Pacific Location:
Santa Barbara, CA Department:
Information Technology Division
Basic Functions
The Executive Director of Information Technology reports directly to the Superintendent/President, and provides strategic and practical leadership for planning, developing, implementing and maintaining a district-wide infrastructure of information services and technology applications to support academic, student services and business operations in alignment with the District's Mission and Vision. Provides leadership, institution-wide strategic planning, and assessments to monitor and ensure effective enterprise information systems and services, including, but not limited to cloud computing, telecommunications infrastructure, help desk operations, audio/visual production, systems administration, project management of the administrative information systems, database administration and reporting, educational technology, servers, mySBCC portal, email, mobile and other applications, quality and security controls of administrative applications data, and software development, integration, and documentation.
Representative Duties
ESSENTIAL DUTIES:
Leads, directs and manages the Information Technology division and provides leadership and direction by developing and articulating a clear vision of technology uses and benefits.
Develops, implements and maintains the District's Technology Plan, working collaboratively with campus constituency groups and instructional technology proponents.
Provides leadership in the development and management of a comprehensive, pervasive and secure communications network infrastructure addressing the needs and priorities of a globally focused academic institution serving a highly mobile, multicultural student population.
Develops communications tools for informing the campus community about the makeup of IT services, their reliability, and current status.
Provides leadership for the timely design, development, testing, implementation, training, documentation and support of new and existing technology, systems, applications, policies and procedures required to provide flexible and cost-effective, continuous support for quality instruction, student support services, and efficient administrative processes on the Cliff campus as well as the Schott and Wake campuses; oversees information technology infrastructure to maximize efficiency, productivity and access.
Coordinates with senior management in Academic Affairs, Student Affairs, and the School of Extended Learning to oversee instructional technology services provided to faculty and staff. Provides support to instructors, instructional labs and classroom technical support, including multimedia instructional platforms, distance education technologies, learning resource center and library support, media services, internet and cable.
Ensures the delivery of quality technology and support through effective needs assessment; interacts with internal and external customers to define needs, evaluate operations and enact improvements and enhancements; facilitates communication regarding technology issues throughout the District.
Oversees the timely installation and maintenance of standards-based technology including network hardware and software, servers, storage technologies, telecommunications equipment, printers, laptops and desktops(Mac, Windows, and Chrome devices), video, classroom and virtualized technologies.
Provides leadership and college-wide coordination of project management services through all phases of the project life cycle; provides technical advice and guidance to College administrators, faculty and staff, including providing extensive communications to all project team members and stakeholders regarding project status.
Facilitates technology improvements by identifying priorities then developing strategies required to fully implement them in conjunction with the District's comprehensive planning and budgeting priorities.
Anticipates and responds to future technology needs; researches alternative methods, designs and programming concepts to keep the District at the forefront of technological advancement.
Reviews and recommends contracts and services for information technology and related services and equipment.
Works with the Executive Director, Institutional Research and Planning to facilitate District MIS reporting; ensures that mandated IT-related records and reports to external oversight agencies are prepared and/or transmitted accurately, appropriately and in a timely manner.
Provides counsel to the Superintendent/President, Board of Trustees, administrators, faculty, staff, and students regarding current and potential District technology capabilities and needs.
Participates in the district's long-range strategic planning and the development of planned programs of action to carry out the district's mission and institutional goals.
Develops and maintains budgets for all areas assigned.
Directs, supervises, and evaluates all assigned personnel.
Establishes and maintains an effective and efficient organizational structure within Information Technology; establishes and communicates clear roles and responsibilities for Information Technology management staff.
Serves on state and regional technology committees.
Chairs District Technology committee on matters relating to technology matters in support of the Educational Vision Plan.
OTHER DUTIES:
Perform other related duties as assigned.
Education and Experience
Any combination equivalent to:bachelor's degree from an accredited college or university in computer science, management information systems, business information management, computer engineering or a related field, and eight years of full-time equivalent professional information technology experience, including at least four years managing technical staff.
Understanding of and sensitivity to meeting the needs of the diverse academic, socioeconomic, cultural, disability and ethnic background of the student, community, and employee population.
DESIRABLE QUALIFICATIONS:
Master's degree from an accredited college or university
Experience with cloud infrastructure, preferably Oracle Cloud Infrastructure (OCI)
Experience working with Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS) systems.
Experience in an institution of higher education, preferably a community college
Experience facilitating large-scale stakeholder engagement for the creation, presentation, and fulfillment of enterprise level technology roadmaps in response to evolutions in business needs and product requirements
LICENSES AND OTHER REQUIREMENTS:
Valid California driver's license.
WORKING HOURS: Monday-Friday 8:00 am - 4:30 pm (Hours may vary) 12 months per year, plus fringe benefits; 6 month probation period. All work schedules and work assignments are subject to change based on the needs of the College.
SALARY INFORMATION: The current salary schedule range for the Executive Director - Information Technology is Salary Table 30, Range 165, $157,423-$178,102. Nine step salary range continues to a maximum of $191,775.
Initial placement based on experience with annual advancement to the next higher step.
Knowledge and Abilities KNOWLEDGE OF:
Operational characteristics, services and activities of a comprehensive information technology program.
Current technology and products used in academic, student support and business operations.
Computer applications, operating systems, hardware, telecommunications, LAN/WAN network infrastructure, systems management and relational database systems implementation and operation.
Systems design, selection, implementation and development process, including requirements analysis, feasibility studies, software design, programming, pilot testing, installation, evaluation and operational management.
Low-code / No-code development methodologies and technologies.
Systems security controls, permissions and interoperability standards to ensure security and integrity of data.
Strategies for developing, implementing and maintaining technology plans.
Administrative Information Systems, such as Ellucian Banner.
Operating systems capabilities and constraints.
Project management methodologies.
Effective management methods and supervision techniques
District organizational structure, operations, programs, policies, procedures, philosophy, mission, goals and objectives.
Budget preparation and control.
Interpersonal skills, use of tact, patience, and courtesy.
Problem solving and conflict resolution in an academic environment.
Modern office practices, procedures, equipment, and software applications.
ABILITY TO:
Manage the Information Technology division.
Plan, prioritize and manage multiple projects simultaneously, including large scale IT projects of a complex nature.
Provide effective customer service and end user satisfaction.
Manage the technological interdependencies between the institution and instruction, student support services and administrative support functions.
Troubleshoot complex systems and problems.
Effectively translate user requirements into IT solutions.
Supervise and manage a wide variety of functions and staff
Work effectively in a participatory manner with all segments of the college community and community at large to achieve office and district goals.
Work in a multiethnic environment with students who have a variety of learning styles and abilities.
Develop and manage budgets.
Write, interpret, apply, and explain rules, regulations, policies, and procedures.
Analyze situations accurately and adopt an effective course of action.
Ensure compliance with local, state and federal guidelines, policies, rules, and regulations.
Select, supervise, train, and evaluate staff; prioritize and assign work to meet deadlines.
Establish and maintain effective working relationships with others.
Demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students, faculty, staff, and community.
WORKING CONDITIONS:
Office environment.
Frequent interruptions.
Driving a vehicle to conduct work.
PHYSICAL DEMANDS:
Dexterity of hands and fingers to operate a computer keyboard.
Seeing to read a variety of materials.
Hearing and speaking to exchange information.
Sitting or standing for extended periods of time.
Reaching overhead, above the shoulders and horizontally.
Bending at the waist, kneeling or crouching.
Lifting, carrying, pushing or pulling light objects as assigned by the position
GENERAL REQUIREMENTS (Upon Offer of Employment): The selected candidate must be fingerprinted and tested for tuberculosis prior to the start of employment. The Immigration Reform and Control Act of 1986 requires verification of identity and the right to work in the United States. Selected candidates must be able to perform essential functions of the position with or without reasonable accommodations. Proof of college coursework or degrees indicated will be required of selected candidates. All offers of employment are subject to approval by the Board of Trustees.
APPLICATION PROCESS
REQUIRED APPLICATION DOCUMENTS:
(The following required documents must be submitted electronically via the online application system.) Online District Application form at https://www.schooljobs.com/careers/sbcc
Within the online application is a required supplemental question on diversity. The committee will be reviewing your answer as part of the screening process. Please take your time and answer the question thoroughly.
Letters of reference are not required for this recruitment. Please do not submit reference letters within your online application.
Within the online application, there is a required section to list five references. These references will be contacted if you are selected as a finalist for the position. These references should be able to critically assess your work qualifications and job performance
Additional Instructions: If you experience technical difficulties attaching any of your documents electronically, please contact Human Resources for instructions. If you do not have a scanner, there are commercial facilities available to assist you with this process. All required documents must be submitted with your electronic application by the application deadline or your application will be considered incomplete and will not be considered.
Application Procedure: To be considered for this position, a complete online application including all required application documents (listed above) must be submitted via
https://www.schooljobs.com/careers/sbcc
by the application deadline (please see instructions to applicants). It is important that the online District Application form (Item #1) be complete and specific to fully indicate the education, experience and other qualifications of the applicant. "See Resume" is not acceptable.
If you apply for more than one position, copies of all the required documents must be attached separately for each position. Applications and all documents submitted become the property of SBCC and are retained electronically.
Accommodation for Applicants with Disabilities: If you are selected for an interview and need special services or facilities to participate in the interview, please contact Human Resources. Reasonable accommodation will be provided for applicants with disabilities who self-disclose.
Selection Procedure: SBCC is an equal opportunity employer committed to nondiscrimination on the basis of national origin, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, military and veteran status, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics, consistent with applicable federal and state laws. Reasonable accommodation will be provided for applicants with disabilities who self-disclose. - EQUAL OPPORTUNITY - TITLE IX EMPLOYER
To apply, visit https://www.schooljobs.com/careers/sbcc/jobs/4732095/executive-director-information-technology
jeid-24387ff36654d44280c55d65a2259570
Salary:
$157,423.00 - $191,775.00 Annually Job Type:
Classified Manager Job Number:
140 Closing:
1/5/2025 11:59 PM Pacific Location:
Santa Barbara, CA Department:
Information Technology Division
Basic Functions
The Executive Director of Information Technology reports directly to the Superintendent/President, and provides strategic and practical leadership for planning, developing, implementing and maintaining a district-wide infrastructure of information services and technology applications to support academic, student services and business operations in alignment with the District's Mission and Vision. Provides leadership, institution-wide strategic planning, and assessments to monitor and ensure effective enterprise information systems and services, including, but not limited to cloud computing, telecommunications infrastructure, help desk operations, audio/visual production, systems administration, project management of the administrative information systems, database administration and reporting, educational technology, servers, mySBCC portal, email, mobile and other applications, quality and security controls of administrative applications data, and software development, integration, and documentation.
Representative Duties
ESSENTIAL DUTIES:
Leads, directs and manages the Information Technology division and provides leadership and direction by developing and articulating a clear vision of technology uses and benefits.
Develops, implements and maintains the District's Technology Plan, working collaboratively with campus constituency groups and instructional technology proponents.
Provides leadership in the development and management of a comprehensive, pervasive and secure communications network infrastructure addressing the needs and priorities of a globally focused academic institution serving a highly mobile, multicultural student population.
Develops communications tools for informing the campus community about the makeup of IT services, their reliability, and current status.
Provides leadership for the timely design, development, testing, implementation, training, documentation and support of new and existing technology, systems, applications, policies and procedures required to provide flexible and cost-effective, continuous support for quality instruction, student support services, and efficient administrative processes on the Cliff campus as well as the Schott and Wake campuses; oversees information technology infrastructure to maximize efficiency, productivity and access.
Coordinates with senior management in Academic Affairs, Student Affairs, and the School of Extended Learning to oversee instructional technology services provided to faculty and staff. Provides support to instructors, instructional labs and classroom technical support, including multimedia instructional platforms, distance education technologies, learning resource center and library support, media services, internet and cable.
Ensures the delivery of quality technology and support through effective needs assessment; interacts with internal and external customers to define needs, evaluate operations and enact improvements and enhancements; facilitates communication regarding technology issues throughout the District.
Oversees the timely installation and maintenance of standards-based technology including network hardware and software, servers, storage technologies, telecommunications equipment, printers, laptops and desktops(Mac, Windows, and Chrome devices), video, classroom and virtualized technologies.
Provides leadership and college-wide coordination of project management services through all phases of the project life cycle; provides technical advice and guidance to College administrators, faculty and staff, including providing extensive communications to all project team members and stakeholders regarding project status.
Facilitates technology improvements by identifying priorities then developing strategies required to fully implement them in conjunction with the District's comprehensive planning and budgeting priorities.
Anticipates and responds to future technology needs; researches alternative methods, designs and programming concepts to keep the District at the forefront of technological advancement.
Reviews and recommends contracts and services for information technology and related services and equipment.
Works with the Executive Director, Institutional Research and Planning to facilitate District MIS reporting; ensures that mandated IT-related records and reports to external oversight agencies are prepared and/or transmitted accurately, appropriately and in a timely manner.
Provides counsel to the Superintendent/President, Board of Trustees, administrators, faculty, staff, and students regarding current and potential District technology capabilities and needs.
Participates in the district's long-range strategic planning and the development of planned programs of action to carry out the district's mission and institutional goals.
Develops and maintains budgets for all areas assigned.
Directs, supervises, and evaluates all assigned personnel.
Establishes and maintains an effective and efficient organizational structure within Information Technology; establishes and communicates clear roles and responsibilities for Information Technology management staff.
Serves on state and regional technology committees.
Chairs District Technology committee on matters relating to technology matters in support of the Educational Vision Plan.
OTHER DUTIES:
Perform other related duties as assigned.
Education and Experience
Any combination equivalent to:bachelor's degree from an accredited college or university in computer science, management information systems, business information management, computer engineering or a related field, and eight years of full-time equivalent professional information technology experience, including at least four years managing technical staff.
Understanding of and sensitivity to meeting the needs of the diverse academic, socioeconomic, cultural, disability and ethnic background of the student, community, and employee population.
DESIRABLE QUALIFICATIONS:
Master's degree from an accredited college or university
Experience with cloud infrastructure, preferably Oracle Cloud Infrastructure (OCI)
Experience working with Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS) systems.
Experience in an institution of higher education, preferably a community college
Experience facilitating large-scale stakeholder engagement for the creation, presentation, and fulfillment of enterprise level technology roadmaps in response to evolutions in business needs and product requirements
LICENSES AND OTHER REQUIREMENTS:
Valid California driver's license.
WORKING HOURS: Monday-Friday 8:00 am - 4:30 pm (Hours may vary) 12 months per year, plus fringe benefits; 6 month probation period. All work schedules and work assignments are subject to change based on the needs of the College.
SALARY INFORMATION: The current salary schedule range for the Executive Director - Information Technology is Salary Table 30, Range 165, $157,423-$178,102. Nine step salary range continues to a maximum of $191,775.
Initial placement based on experience with annual advancement to the next higher step.
Knowledge and Abilities KNOWLEDGE OF:
Operational characteristics, services and activities of a comprehensive information technology program.
Current technology and products used in academic, student support and business operations.
Computer applications, operating systems, hardware, telecommunications, LAN/WAN network infrastructure, systems management and relational database systems implementation and operation.
Systems design, selection, implementation and development process, including requirements analysis, feasibility studies, software design, programming, pilot testing, installation, evaluation and operational management.
Low-code / No-code development methodologies and technologies.
Systems security controls, permissions and interoperability standards to ensure security and integrity of data.
Strategies for developing, implementing and maintaining technology plans.
Administrative Information Systems, such as Ellucian Banner.
Operating systems capabilities and constraints.
Project management methodologies.
Effective management methods and supervision techniques
District organizational structure, operations, programs, policies, procedures, philosophy, mission, goals and objectives.
Budget preparation and control.
Interpersonal skills, use of tact, patience, and courtesy.
Problem solving and conflict resolution in an academic environment.
Modern office practices, procedures, equipment, and software applications.
ABILITY TO:
Manage the Information Technology division.
Plan, prioritize and manage multiple projects simultaneously, including large scale IT projects of a complex nature.
Provide effective customer service and end user satisfaction.
Manage the technological interdependencies between the institution and instruction, student support services and administrative support functions.
Troubleshoot complex systems and problems.
Effectively translate user requirements into IT solutions.
Supervise and manage a wide variety of functions and staff
Work effectively in a participatory manner with all segments of the college community and community at large to achieve office and district goals.
Work in a multiethnic environment with students who have a variety of learning styles and abilities.
Develop and manage budgets.
Write, interpret, apply, and explain rules, regulations, policies, and procedures.
Analyze situations accurately and adopt an effective course of action.
Ensure compliance with local, state and federal guidelines, policies, rules, and regulations.
Select, supervise, train, and evaluate staff; prioritize and assign work to meet deadlines.
Establish and maintain effective working relationships with others.
Demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students, faculty, staff, and community.
WORKING CONDITIONS:
Office environment.
Frequent interruptions.
Driving a vehicle to conduct work.
PHYSICAL DEMANDS:
Dexterity of hands and fingers to operate a computer keyboard.
Seeing to read a variety of materials.
Hearing and speaking to exchange information.
Sitting or standing for extended periods of time.
Reaching overhead, above the shoulders and horizontally.
Bending at the waist, kneeling or crouching.
Lifting, carrying, pushing or pulling light objects as assigned by the position
GENERAL REQUIREMENTS (Upon Offer of Employment): The selected candidate must be fingerprinted and tested for tuberculosis prior to the start of employment. The Immigration Reform and Control Act of 1986 requires verification of identity and the right to work in the United States. Selected candidates must be able to perform essential functions of the position with or without reasonable accommodations. Proof of college coursework or degrees indicated will be required of selected candidates. All offers of employment are subject to approval by the Board of Trustees.
APPLICATION PROCESS
REQUIRED APPLICATION DOCUMENTS:
(The following required documents must be submitted electronically via the online application system.) Online District Application form at https://www.schooljobs.com/careers/sbcc
Within the online application is a required supplemental question on diversity. The committee will be reviewing your answer as part of the screening process. Please take your time and answer the question thoroughly.
Letters of reference are not required for this recruitment. Please do not submit reference letters within your online application.
Within the online application, there is a required section to list five references. These references will be contacted if you are selected as a finalist for the position. These references should be able to critically assess your work qualifications and job performance
Additional Instructions: If you experience technical difficulties attaching any of your documents electronically, please contact Human Resources for instructions. If you do not have a scanner, there are commercial facilities available to assist you with this process. All required documents must be submitted with your electronic application by the application deadline or your application will be considered incomplete and will not be considered.
Application Procedure: To be considered for this position, a complete online application including all required application documents (listed above) must be submitted via
https://www.schooljobs.com/careers/sbcc
by the application deadline (please see instructions to applicants). It is important that the online District Application form (Item #1) be complete and specific to fully indicate the education, experience and other qualifications of the applicant. "See Resume" is not acceptable.
If you apply for more than one position, copies of all the required documents must be attached separately for each position. Applications and all documents submitted become the property of SBCC and are retained electronically.
Accommodation for Applicants with Disabilities: If you are selected for an interview and need special services or facilities to participate in the interview, please contact Human Resources. Reasonable accommodation will be provided for applicants with disabilities who self-disclose.
Selection Procedure: SBCC is an equal opportunity employer committed to nondiscrimination on the basis of national origin, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, military and veteran status, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics, consistent with applicable federal and state laws. Reasonable accommodation will be provided for applicants with disabilities who self-disclose. - EQUAL OPPORTUNITY - TITLE IX EMPLOYER
To apply, visit https://www.schooljobs.com/careers/sbcc/jobs/4732095/executive-director-information-technology
jeid-24387ff36654d44280c55d65a2259570