Sees Candy Shops Inc
FSQA Coordinator
Sees Candy Shops Inc, Los Angeles, California, United States, 90079
Work is Sweet!
'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service.
Job Description Summary: Under the supervision from the Food Safety Quality Assurance (FSQA) Manager, the FSQA Coordinator is responsible for monitoring and maintaining See's Food Safety and Quality Programs at the La Cienega and Carson facilities to achieve compliance with regulatory, third-party and internal requirements.
The pay range for this position at the commencement of employment is expected to be between $28- $33 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
Job Description:
Position Responsibilities
Review food safety and quality records for program compliance; identify gaps and communicate to management. Review food safety and quality records for finished product; maintain program compliance; identify gaps and communicate to management. Process documentation for holds, releases and rejections and maintain related records; facilitate communication to stakeholders. Coordinate the setup, preparation, participation, and documentation of product evaluation program. Create, update, and maintain FSQA standard operating procedures (SOP), forms and registers as directed by management. Assist with investigation, follow-up, and logging of customer complaints. Assist with investigation, follow-up, and logging of foreign material findings. Support facility audits by documenting non-conformances. Create monthly reports including reject reports, product review, foreign material reporting. Create trend reports from various quality logs, as needed. Support the development and review of Job Safety Analysis for this position. Support other food safety and quality activities, documentation and record keeping. Maintain a safe work environment at all times by adhering to safety rules while at work. Be vigilant with own actions and surrounding environment. Report all environmental and human safety concerns to supervision. Perform other duties as assigned by management. Responsible for identifying opportunities to enhance technology and innovation that will improve departmental effectiveness. All See's staff must be committed to the company's core principles and workplace values, including a demonstrated commitment to diversity and inclusion. Minimum Qualifications
Bachelor's degree in Food Science or related science field or minimum 4 years' equivalent work experience in the food or nutraceutical industry. Excellent communication skills; ability to work independently, in a group and between cross functional departments. Self-starter with demonstrated high level of initiative. Ability to work well with others under pressure, in a fast paced, changing environment. Ability to work 2nd shift during the holiday season(s) and when warranted by business needs. PC Proficiency: Windows, MS Office - Word, Excel, Power Point, Outlook. Accurate typing skills of at least 35 wpm. Regular physical attendance is an essential function of this position.
See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).
'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service.
Job Description Summary: Under the supervision from the Food Safety Quality Assurance (FSQA) Manager, the FSQA Coordinator is responsible for monitoring and maintaining See's Food Safety and Quality Programs at the La Cienega and Carson facilities to achieve compliance with regulatory, third-party and internal requirements.
The pay range for this position at the commencement of employment is expected to be between $28- $33 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
Job Description:
Position Responsibilities
Review food safety and quality records for program compliance; identify gaps and communicate to management. Review food safety and quality records for finished product; maintain program compliance; identify gaps and communicate to management. Process documentation for holds, releases and rejections and maintain related records; facilitate communication to stakeholders. Coordinate the setup, preparation, participation, and documentation of product evaluation program. Create, update, and maintain FSQA standard operating procedures (SOP), forms and registers as directed by management. Assist with investigation, follow-up, and logging of customer complaints. Assist with investigation, follow-up, and logging of foreign material findings. Support facility audits by documenting non-conformances. Create monthly reports including reject reports, product review, foreign material reporting. Create trend reports from various quality logs, as needed. Support the development and review of Job Safety Analysis for this position. Support other food safety and quality activities, documentation and record keeping. Maintain a safe work environment at all times by adhering to safety rules while at work. Be vigilant with own actions and surrounding environment. Report all environmental and human safety concerns to supervision. Perform other duties as assigned by management. Responsible for identifying opportunities to enhance technology and innovation that will improve departmental effectiveness. All See's staff must be committed to the company's core principles and workplace values, including a demonstrated commitment to diversity and inclusion. Minimum Qualifications
Bachelor's degree in Food Science or related science field or minimum 4 years' equivalent work experience in the food or nutraceutical industry. Excellent communication skills; ability to work independently, in a group and between cross functional departments. Self-starter with demonstrated high level of initiative. Ability to work well with others under pressure, in a fast paced, changing environment. Ability to work 2nd shift during the holiday season(s) and when warranted by business needs. PC Proficiency: Windows, MS Office - Word, Excel, Power Point, Outlook. Accurate typing skills of at least 35 wpm. Regular physical attendance is an essential function of this position.
See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).