Experis
Field Support
Experis, Folsom, California, United States, 95630
Our client is seeking a Field Support Engineer to join their team. As a Field Support Engineer, you will be part of the Technical Support team supporting the Automated Fingerprint Identification Systems. The ideal candidate will have excellent customer-facing experience, outstanding communication skills, and strong knowledge of scripting language which will align successfully in the organization.
Job Title:
Field Support Engineer
Location:
Folsom, CA
Pay Range:
$34.38 per hour
What's the Job?
Provide installation and post-installation support of Solutions, e.g. Automated Fingerprint Identification Systems. Responsible for system support to include first/second/third level software support, as well as hardware support. Take control and make necessary decisions to resolve routine situations with minimal impact to the customer. Provide installation, post-installation, and ongoing maintenance support at specified customer location. Responsible for total system hardware and software support. What's Needed?
Minimum 3 years of experience in Technical Support with a self-rating of level 1-5, 5 being the highest. Computer software/hardware troubleshooting skills of proprietary biometrics applications, scripting windows and linux. Excellent customer-facing experience and outstanding communication skills. Strong knowledge of scripting language. Willingness to travel to customer location (Sacramento area) and take support calls after hours. What's in it for me?
This is a contract-to-hire role. This is a hybrid (client site and remote) until further notice. Good team work, great documentation skills, process improvement. Good to have proprietary biometric application experience. Opportunity to work with internal and external (end users) teams. Candidate must have hands-on experience with Windows, Linux, Database, and Networking Diagnostic.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -
Manpower, Experis, Talent Solutions, and Jefferson Wells
-creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Job Title:
Field Support Engineer
Location:
Folsom, CA
Pay Range:
$34.38 per hour
What's the Job?
Provide installation and post-installation support of Solutions, e.g. Automated Fingerprint Identification Systems. Responsible for system support to include first/second/third level software support, as well as hardware support. Take control and make necessary decisions to resolve routine situations with minimal impact to the customer. Provide installation, post-installation, and ongoing maintenance support at specified customer location. Responsible for total system hardware and software support. What's Needed?
Minimum 3 years of experience in Technical Support with a self-rating of level 1-5, 5 being the highest. Computer software/hardware troubleshooting skills of proprietary biometrics applications, scripting windows and linux. Excellent customer-facing experience and outstanding communication skills. Strong knowledge of scripting language. Willingness to travel to customer location (Sacramento area) and take support calls after hours. What's in it for me?
This is a contract-to-hire role. This is a hybrid (client site and remote) until further notice. Good team work, great documentation skills, process improvement. Good to have proprietary biometric application experience. Opportunity to work with internal and external (end users) teams. Candidate must have hands-on experience with Windows, Linux, Database, and Networking Diagnostic.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -
Manpower, Experis, Talent Solutions, and Jefferson Wells
-creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.