Administrative Assistant Job at Suna Solutions in San Diego

Job Title: Check Processing Assistant / Office Admin / Administrative Assistant

Duration: 6 months (with potential to extend)

Pay Rate: $15-$16.85/hour

Location: San Diego, CA 92111

Schedule: Monday – Friday 9a-5pm

POSITION SUMMARY

The Check Processing Assistant plays an important role by providing administrative support to the company’s Check Processing department. The candidate will be required to work in a high-security, high-risk environment where payment processing lockbox and receivable functions are performed daily. The main responsibility of this position includes, but is not limited to, performing operational and administrative essential functions.

ESSENTIAL FUNCTIONS

Operational Tasks

• Collect and sort bulk mail, log priority mail, open/sort payments.
• Identify loan numbers, instructions, and misrouted mail.
• Manage Check Desk includes communication and distribution of checks for pick up/drop off.
• Batching, scanning, data entry of payment batches.
• Perform multiple rounds of quality control for payment batches.
• Reformat and transfer data utilizing system tools (including JobScan and JobManage software applications, and i5 system).
• Initiate and build image file for bank deposit, ensure successful delivery, and confirm totals.
• Maintain and destroy archived deposits per Banking Regulations.
• Escalating issues with regards to support needs and troubleshooting.
• Provide responsive and courteous service to team and other departments.
• Perform other duties as assigned.

Administrative Tasks

• Recurring ACH file maintenance, including set ups, updates, and NOCs (notification of change) per NACHA.
• Prepare Fedex, including overnight mail, refund checks, and manual bank deposits.
• Process incoming correspondence, including distribution.
• Log and prepare department bulk mailings.
• Process all returned items, including misrouted correspondence, and rejected remittance.
• Provide check copies for internal/external audits and general Servicing requests.
• Scan and manage all documents related to Cashiering (reports, check copies, inbound faxes, , and mail).
• Ensure department office supplies are properly stocked (desktop supplies, envelopes, paper, etc.)
• Perform regular maintenance for mail opener and check scanner(s).
• Collect and verify check endorsements from management.
• Update department records via Scorecard.

QUALIFICATIONS

• High school diploma or equivalent.
• Prior general administrative support experience is a plus.
• Capable of working in high risk, high security environment.
• Basic math skills required.
• Highly organized and detail oriented.
• Ability to work in a fast-paced, deadline-driven environment required.
• Thrives in both team-oriented and “individual task” driven environments.
• Basic proficiency with data entry, Microsoft Word, Excel, and Outlook.
• 10-key by touch required.
• Strong written and verbal communication skills.
• Flexible schedule; able to work remotely and onsite as needed.
• Professional and pleasant demeanor.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

REQUESTING AN ACCOMODATION

Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.

PAY TRANSPARENCY POLICY STATEMENT

Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.