Flexcare Infusion Center OKC LLC is hiring: Administrative Assistant in Prescott

Title: Administrative Assistant

FLSA Status : Non-Exempt

Reports To: Managing Nurse Practitioner / Clinic Manager / Sr Clinic Manager

Position Summary

The Administrative Assistant is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include welcoming patients and visitors, answering the telephone, and answering any inquiries. Scheduling appointments and keeping those appointments on time.

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Job Duties

• Answers and re-routes incoming calls to the appropriate FlexCare staff members.
• Makes outgoing, post-infusion follow-up calls per FlexCare policy, to patients and/or caregivers.
• Documents patient communications within our Electronic Medical Records.
• Handles all incoming and outgoing mail to ensure timely receipt or delivery to the intended recipient.
• Greets, screens, and checks-in patients and visitors for their scheduled appointment time.
• Receives shipments and direct vendors when deliveries are scheduled.
• Perform office safety audits as required by state and federal regulatory agencies.
• Assists with over-the-phone scheduling of patient visits.
• Provides administrative support to the management team in the form of data entry, personnel records, and other human resource department functions.
• Organizes and schedules onsite or remote meetings for company staff, as needed.
• Organizes and files clinic and client documents under the directive of the Clinic Manager.
• Monitors and maintains inventory for operational supplies and patient snack bar to ensure par level.
• Assists with maintaining a clean work environment for staff and patients that supports CDC recommendations.
• Runs reports under the direction of the Chief Operating Officer and/or Clinic Manager.
• Assists patients with completing necessary forms and documentation. Keeping a clean and calm reception area.
• Other duties as assigned by the Managing Nurse Practitioner or Clinic Manager.

Competency Statements:

• Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.
• Diligently attends to details and pursues quality in accomplishing tasks.
• Builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
• Adapts to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things.

Supervisory Responsibility

This role has no supervisory responsibility.

Work Environment

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Potential Occupational Safety/Health Hazards

• Office hazards
• Clinical hazards
• Bloodborne Pathogens
• Warehouse hazards
• Biomedical hazards
• Personal safety hazards

Physical Requirements

This is a largely sedentary role with the physical abilities below.

Physical Requirements

This is a largely sedentary role with the physical abilities below may be required.

Stand O

Reach above shoulder O

Walk O

Climb O

Sit F

Crawl N

Reach Outward F

Squat/Kneel/Bend O

Lift/CarryPush/Pull

10 lbs or less O

10 lbs or less O

11-20 lbs O

11-20 lbs O

21-50 lbs O

21-50 lbs O

50+ lbs N

50+ lbs N

N (Not Applicable)Activity is no applicable to this occupation

O (Occasionally)Occupation requires this activity up to 33% of the time (0-2.5+ hrs./day)

F (Frequently)Occupation requires this activity up to 33%-66% of the time (2.5-5.5+ hrs./day)

C (Constantly)Occupation requires this activity up to 66% of the time (5.5+ hrs./day)

Position Type and Expected Hours of Work

This is a full-time position with typical working hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours and work shift may change in accordance with business needs.

Required Minimum Job Qualifications, Experience, Education and Training

Education: High School diploma or Equivalent

Experience: Minimum 2 years experience in an office or administrative setting

Computer Skills: Proficient with Microsoft Office (Word and Excel)

Certifications: BLS or CPR within 45 days of hire

Additional Eligibility Qualifications

Must be able to accomplish any and all duties with little to no assistance.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AAP/EEO Statement

Flexcare is an Equal Employment Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristic protected by law

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employees ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company deems necessary.