Akraya, Inc.
Business Data Analyst: 24-03134 Job at Akraya, Inc. in Bellevue
Akraya, Inc., Bellevue, WA, United States
Primary Skills: Excel (Expert), SQL (Expert), Dashboards (Advanced), Tableau (Advanced), AWS QuickSight (Basic)
Contract Type: W2
Duration: 12+ Months (Possible Extension or Conversion to FTE)
Location: Onsite to Bellevue, WA
Pay Range: $45 - $50 Per Hour on W2
Job Summary:
We are seeking a Business Analyst with expertise in data analysis and automated dashboard creation. The ideal candidate will be part of a supportive engineering team, addressing approximately 700 weekly tickets as the first line of defense and playing a crucial role in analyzing customer issues to improve overall service quality. This role offers the opportunity for collaboration within a lively atmosphere, requires hands-on work with advanced data analytics tools, and provides a path to learning business problems deeply.
Key Responsibilities:
Must-Have Skills:
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Contract Type: W2
Duration: 12+ Months (Possible Extension or Conversion to FTE)
Location: Onsite to Bellevue, WA
Pay Range: $45 - $50 Per Hour on W2
Job Summary:
We are seeking a Business Analyst with expertise in data analysis and automated dashboard creation. The ideal candidate will be part of a supportive engineering team, addressing approximately 700 weekly tickets as the first line of defense and playing a crucial role in analyzing customer issues to improve overall service quality. This role offers the opportunity for collaboration within a lively atmosphere, requires hands-on work with advanced data analytics tools, and provides a path to learning business problems deeply.
Key Responsibilities:
- Manage and analyze customer support tickets to identify pain points.
- Use SQL for querying and Tableau or similar tools for data visualization and analysis.
- Develop and maintain automated dashboards for real-time data tracking.
- Collaborate with various teams to route issues for proper triage.
- Utilize AWS QuickSight among other tools for data analysis projects.
Must-Have Skills:
- Proficiency in Excel, including Pivot Tables.
- 5+ years of expertise in writing complex SQL Queries.
- Experience in creating and managing automated dashboards.
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!