Business Development Manager

Our clients are seeking to hire Regional Sales or Business Development Manager. The BDM will be responsible for bringing over and maintaining a book of business as well as growing regional sales of import/export (air/ocean) and domestic/international. Work with Branch Manager and Vice President of Sales to grow revenue and exceed targets by promoting and selling our business, and driving sales activity through a designated territory.

Key Responsibilities

Develop new business through research, prospecting, and qualifying new opportunities. This will include customer visits & developing relationships within the defined geographical area.

Increase market share within assigned territory and achieve assigned financial budget for volume, revenue, and profit.

Successfully close new business and onboard new clients.

Increase market share within the existing client base.

Maintain contact with all clients to ensure high levels of client satisfaction. Resolve sales or delivery issues.

Work with the Pricing team on client pricing strategies and customer rate quotes.

Monitor and maintain clients' credit lines within Company guidelines.

Maintain and update the Company’s CRM

Provide regular communication and a monthly budget review for management

Client and Supplier Management

Client Management of allocated customers by using established tools to achieve and exceed targets

Weekly follow up with new clients after first shipments

Deployment of information about all contracts with customers and suppliers to all parties

Ensure that any client entertainment activities are carried out in a professional and responsible manner

Ensure customer requests related to commercial activities are completed in a timely manner at the highest service level

Adhere to client service level agreements

Qualifications

3+ years’ sales experience with freight forwarding companies

Confident in the ability to bring over current clients (no non-compete)

Strong written and verbal communication skills, including the ability to effectively communicate with clients and internal teams.

A commitment to going above and beyond to fulfill client’s needs

High level of organization and time management skills

Proficient with Microsoft Office Suite and technical understanding of a CRM System

Bringing a book of business a plus

Skills/ Abilities

Self-motivated and results driven

Outstanding people and communications skills

Excellent problem solving ability

Excellent Time Management skills

Strong negotiation and presentation skills