SysMind Tech
ServiceNow ITSM Developer
SysMind Tech, Irvine, CA, United States
- Experience as a ServiceNow ITSM Sr.Developer and Implementing HR Module, CSM, SPM ( TTPM),ITOM,ITEM, BPM , Service Portal.Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent
- Ability to configure ServiceNow ITSM applications in alignment with approved design plans
- Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
- Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
- Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively
- Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
- Must be ServiceNow Certified Systems Administrator
- Should possess knowledge in Agile/Scrum methodology
- Basic knowledge with ITIL/industry standards
- Knowledge of software development lifecycle (SDLC)