Orange County CA
Peer Support Specialist (Mental Health Worker II)
Orange County CA, Orange, CA, United States
Salary : $48,131.20 - $64,480.00 Annually
Location : Orange County
Job Type: Full-Time Regular
Job Number: 7104CS-0323-042 (O)
Department: Health Care Agency
Division/Service Area: Behavioral Health Services
Opening Date: 03/23/2023
Closing Date: Continuous
CAREER DESCRIPTION
PEER SUPPORT SPECIALIST
(Mental Health Worker II)
In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date:
Effective June 27, 2025 - 4.00% increase
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately.
The open eligible list established by this recruitment will be used to fill current and future Peer Support Specialist (Mental Health Worker II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County.
THE AGENCY
The County of Orange, Health Care Agency (HCA)is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community.
THE DEPARTMENTTheBehavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care.
THE PROGRAMS
Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services.
Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County.
Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services.
THE OPPORTUNITY
The immediate vacancies are within the AOA and CYS program.
The Peer Support Specialist (Mental Health Worker II) assigned to the AOA program will serve as a Consumer or Family Peer Support Specialist and will be responsible for outreach, education, case management, skills building workshops, clubhouse activities, referral and linkage to resources, transportation support, and other related duties.
The Peer Support Specialist assigned to the CYS program will serve as a Parent Partner or Youth Partner. This position will work with children, youth and their families providing peer support services which may include individual and group skill building, referral and linkage to resources, transportation support, and other related duties. They will also work with other disciplines such as Psychiatrists, Clinical Psychologists and Behavioral Health Clinicians and as an adjunct to treatment to assist children and youth to reach their treatment goals and objectives.
DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
The ideal candidate will have at least one (1) year of experience providing peer support services in a behavioral health setting and/or have completed peer support training. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist consumers and their family members with their recovery journey.
Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable.
Bilingual skills in the following languages are also highly desirable: Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver's license as they will need to drive to various sites in the community to provide services and attend appointments with clients.
In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies:
Professional and Technical Expertise | Using Technology
Environmental ConditionsWill be required to interact with clients/patients in emotional and occasionally hostile situations; work in an office environment and/or a secure facility; drive to community sites and to meetings; occasionally work evenings/weekends to attend meetings/special events.RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process.
Veterans Employment PreferenceThe County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.Application Screening (Refer/Non-Refer)Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.
Application Appraisal I Application Rating (Weighted 100%)
An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. The most qualified applicants will be placed on an eligible list. (The information you provide on your application/supplemental questions will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored.)Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures.
Eligible ListOnce the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related requirements.
The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows:
EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.
FREQUENTLY ASKED QUESTIONSClickhere for additional Frequently Asked Questions.
For additional questions regarding this recruitment, please contact the recruiter, Laura Katsis at (714) 834-6724 or lkatsis@ochca.com.
EEO INFORMATION
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.
Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
Click for information about benefits offered to County of Orange employees.
01
The information you provide will be used to rate your qualifications for the position and will be used as a scoring device. Incomplete information will result in a lower rating. Resumes will not be accepted in lieu of completing these questions. Please provide concise, descriptive, and detailed information when answering the question. If you do not have experience, please write N/A. NOTE: 'See resume', 'See above', or copy and paste of your resume are not considered qualifying responses and will not be scored. By selecting yes below, you acknowledge that you have read and understood this application requirement.
02
Please select the following option that best describes your qualifications: Note: If you are substituting experience with education, your unofficial transcripts must be attached to your application for verification at the time you apply.
03
As a condition for this position, it is required that the incumbent have lived experience, either as a past or current consumer of mental health services, or by providing support to a family member/child in mental health recovery. Do you meet the requirement of having lived experience as a consumer of mental health services or providing support to a family member/child in mental health recovery?Please note: Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, etc. and other such conditions. It does not include developmental disorders such as autism or cognitive disorders such as dementia or Alzheimer's Disease.
04
Please select the following option(s) that best describes the peer role you are interested in and qualify for (select all that apply):
05
Please describe how you have obtained the above lived experience as a consumer of mental health services or providing support to a family member/child in mental health recovery. In your answer, please include the number of years of lived experience you have, and your experience accessing services and resources. If you provided support to a family member, please identify your relationship with that person. (Please describe your lived experience, not work experience). If none, please type "N/A".
06
Please describe how you might use your lived experience with mental health recovery to support the clients you would be working with. If none, please type "N/A".
07
Please describe any work experience you have had providing peer support or services to adults, older adults or children/youth in a behavioral health setting. Be sure to include the ages of the populations you have worked with, a description of any experience you have in a peer support role, and/or any peer support trainings you have completed. If none, please type "N/A".
08
This position requires driving to various sites in the community to provide services and attend appointments with clients. Do you possess a valid CA Driver's License?
09
Bilingual skills are highly desirable for many of these positions. Please indicate, if any, in which languages you are fluent. Only indicate those languages in which you can fluently speak, read, and write. Candidates will be tested on their proficiency in the language selected prior to employment. Failure to answer this question truthfully may result in disqualification from the recruitment.
Required Question
Location : Orange County
Job Type: Full-Time Regular
Job Number: 7104CS-0323-042 (O)
Department: Health Care Agency
Division/Service Area: Behavioral Health Services
Opening Date: 03/23/2023
Closing Date: Continuous
CAREER DESCRIPTION
PEER SUPPORT SPECIALIST
(Mental Health Worker II)
In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date:
Effective June 27, 2025 - 4.00% increase
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately.
The open eligible list established by this recruitment will be used to fill current and future Peer Support Specialist (Mental Health Worker II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County.
THE AGENCY
The County of Orange, Health Care Agency (HCA)is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community.
THE DEPARTMENTTheBehavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care.
THE PROGRAMS
Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services.
Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County.
Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services.
THE OPPORTUNITY
The immediate vacancies are within the AOA and CYS program.
The Peer Support Specialist (Mental Health Worker II) assigned to the AOA program will serve as a Consumer or Family Peer Support Specialist and will be responsible for outreach, education, case management, skills building workshops, clubhouse activities, referral and linkage to resources, transportation support, and other related duties.
The Peer Support Specialist assigned to the CYS program will serve as a Parent Partner or Youth Partner. This position will work with children, youth and their families providing peer support services which may include individual and group skill building, referral and linkage to resources, transportation support, and other related duties. They will also work with other disciplines such as Psychiatrists, Clinical Psychologists and Behavioral Health Clinicians and as an adjunct to treatment to assist children and youth to reach their treatment goals and objectives.
DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
The ideal candidate will have at least one (1) year of experience providing peer support services in a behavioral health setting and/or have completed peer support training. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist consumers and their family members with their recovery journey.
- A past or current consumer of mental health services
- Providing support to an adult family member in mental health recovery
- As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services
Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable.
Bilingual skills in the following languages are also highly desirable: Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver's license as they will need to drive to various sites in the community to provide services and attend appointments with clients.
In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies:
Professional and Technical Expertise | Using Technology
- Understanding of recovery and resilience and peer support practices within the behavioral health context
- Providing client/family and parent/caregiver (Children & Youth) services in the field/community
- Providing consistent and reinforcing support, guidance and concrete assistance to parent/caregiver (Children & Youth)
- Working with clients and parents/caregivers (Children & Youth) on life skills (e.g., coping skills, self-care, budgeting, nutrition, hygiene, managing stress, socialization, accessing and sustaining housing, obtaining transportation assistance)
- Coordinating services with various community resources, including assisting with paperwork needed to access resources
- Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers and team members in recovery principles, modeling and providing consultations
- Planning and facilitating meaningful social and recreational activities and projects involving clients and parents/caregivers (Children & Youth), maximizing their skills, talents, engagement, and leadership
- Collecting data on intervention activities, client demographics, and outcome measures.
- Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs, address barriers to accessing services, and assist in the development and implementation of individualized care plans
- Facilitating and co-facilitating wellness and recovery skills groups to target population
- Attending trainings to increase knowledge and staff capacity about resources, services and how to engage the target population
- Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages
- Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space
- Maintaining frequent contact with clients to develop trust with the target population
- Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience
- Providing assistance and guidance to clients, family members and parents/caregivers and help develop and assess vocational, educational, and other personal goals; help remove barriers to access
- Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference
- Communicating issues effectively while building relationships with participants, referral sources, and treatment team members
- Presenting information clearly and concisely in person and/or in writing
- Delivering the right amount of information in the time given and varies style and tone to fit the purpose and audience
- Maintaining confidentiality of clients, records, and information
Environmental ConditionsWill be required to interact with clients/patients in emotional and occasionally hostile situations; work in an office environment and/or a secure facility; drive to community sites and to meetings; occasionally work evenings/weekends to attend meetings/special events.RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process.
Veterans Employment PreferenceThe County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.Application Screening (Refer/Non-Refer)Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.
Application Appraisal I Application Rating (Weighted 100%)
An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. The most qualified applicants will be placed on an eligible list. (The information you provide on your application/supplemental questions will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored.)Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures.
Eligible ListOnce the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related requirements.
The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows:
- Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders. (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason)
- In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status.
EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.
FREQUENTLY ASKED QUESTIONSClickhere for additional Frequently Asked Questions.
For additional questions regarding this recruitment, please contact the recruiter, Laura Katsis at (714) 834-6724 or lkatsis@ochca.com.
EEO INFORMATION
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.
Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
Click for information about benefits offered to County of Orange employees.
01
The information you provide will be used to rate your qualifications for the position and will be used as a scoring device. Incomplete information will result in a lower rating. Resumes will not be accepted in lieu of completing these questions. Please provide concise, descriptive, and detailed information when answering the question. If you do not have experience, please write N/A. NOTE: 'See resume', 'See above', or copy and paste of your resume are not considered qualifying responses and will not be scored. By selecting yes below, you acknowledge that you have read and understood this application requirement.
- Yes
- No
02
Please select the following option that best describes your qualifications: Note: If you are substituting experience with education, your unofficial transcripts must be attached to your application for verification at the time you apply.
- Two years of experience providing client related services to persons experiencing mental health, substance use or alcohol disorders.
- A combination of one year of experience providing client related services to persons experiencing mental health, substance use or alcohol disorders AND using education in a behavioral science field such as psychology, counseling or social work as a substitute for up to one year on the basis of 30 semester units or 45 quarter units for one year of experience.
- Possession of a bachelor's degree from an accredited college in behavioral health science or related field.
- None of the above.
03
As a condition for this position, it is required that the incumbent have lived experience, either as a past or current consumer of mental health services, or by providing support to a family member/child in mental health recovery. Do you meet the requirement of having lived experience as a consumer of mental health services or providing support to a family member/child in mental health recovery?Please note: Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, etc. and other such conditions. It does not include developmental disorders such as autism or cognitive disorders such as dementia or Alzheimer's Disease.
- Yes
- No
04
Please select the following option(s) that best describes the peer role you are interested in and qualify for (select all that apply):
- Consumer Peer Support Specialist (Adult and Older Adult)- I self-identify as having lived experience with the process of recovery from a mental illness, as past or current consumer of mental health services.
- Family Peer Support Specialist (Adult and Older Adult)- I self-identify as having lived experience with the process of recovery from a mental illness, as a family member to a consumer of mental health services. *A Family Member is a person, who provides primary support for, is a primary caregiver of, or whose daily life is impacted by, being a family member of a person who is living with serious mental health condition(s). Family member is anyone whom the consumer/client defines as "their family member."
- Parent Partner (Children and Youth)- I self-identify as having lived experience with the process of recovery from a mental illness, as a parent or caregiver to a child/youth receiving mental health services.
- Youth Partner (Children and Youth)- I self-identify as having lived experience with the process of recovery from a mental illness, as past or current consumer of mental health services.
05
Please describe how you have obtained the above lived experience as a consumer of mental health services or providing support to a family member/child in mental health recovery. In your answer, please include the number of years of lived experience you have, and your experience accessing services and resources. If you provided support to a family member, please identify your relationship with that person. (Please describe your lived experience, not work experience). If none, please type "N/A".
06
Please describe how you might use your lived experience with mental health recovery to support the clients you would be working with. If none, please type "N/A".
07
Please describe any work experience you have had providing peer support or services to adults, older adults or children/youth in a behavioral health setting. Be sure to include the ages of the populations you have worked with, a description of any experience you have in a peer support role, and/or any peer support trainings you have completed. If none, please type "N/A".
08
This position requires driving to various sites in the community to provide services and attend appointments with clients. Do you possess a valid CA Driver's License?
- Yes
- No
09
Bilingual skills are highly desirable for many of these positions. Please indicate, if any, in which languages you are fluent. Only indicate those languages in which you can fluently speak, read, and write. Candidates will be tested on their proficiency in the language selected prior to employment. Failure to answer this question truthfully may result in disqualification from the recruitment.
- Spanish
- Vietnamese
- Korean
- Farsi
- Arabic
- Mandarin (Chinese)
- Other
- None of the Above
Required Question