Member Services Associate - Seasonal

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Legends at The Rock at La Cantera is seeking to fill part-time Member Service Associate positions. (Seasonal hire) The Role Member Service Associate provides an exceptional experience by blending the host experience with the efficiency of the front desk agent. Responsible for welcoming guests, completing check-in, check-out, and various desk duties. Legends Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide: Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions, offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. The Rock at La Cantera is a 50-acre development which includes the NBA Spurs training facility, Frost Plaza outdoor event space, Roca and Martillo Restaurant, and the private Spurs Club. Responsibilities Greet guests in a warm and friendly manner. Monitor lounge and restaurant activity to determine seating and dining flow. Efficiently check-in and check-out guests. Assists with reservations and additional information, with consideration to guest preferences and special requests. Maintain acute knowledge of club amenities and restaurant services. Answer phone calls and respond to inquiries/requests promptly and professionally. Address and resolve guest issues, additionally offer assistance and recommendations to enhance stay. Ensures that the front desk remains clean and sufficiently stocked. Enforce lounge and restaurant policies and procedures. Qualifications Must be at least 18 years old. One year experience as a host or front desk representative. Must be available to work extended hours, holiday events, and weekends. Experience working in fast-paced restaurant preferred. Must be able to stand for extended periods of time. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Skills Required Customer Service