Student Worker - Financial Aid Clerical Assistant

Nevada State University appreciates your interest in employment. To ensure your application process runs smoothly, we ask that you keep in mind the following when completing your application: The required documents are listed below on the posting. Your application may not be considered if you do not attach the required documents. Draft applications are saved automatically and can be accessed through your candidate home account. Completed applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. Please note, recruitment will close without notice when a hiring decision has been made. If you need assistance or have questions regarding the application process, please contact the Human Resources department at (702) 992-2320 or applynevadastate.edu. Job Description Nevada State University invites applications for the position of Student Worker - Financial Aid Clerical Assistant. The student worker will work directly with students, parents and departments in the areas of customer service, information data collection walk-in, and phone operations. This position requires a great deal of independent judgment, analytical skills, and strong people skills when communicating information directly to the students, their families, and other departments. This position requires the ability to work independently with minimal supervision and a strong knowledge of university, state, and federal policies and regulations regarding student accounts. Also required, is a strong understanding of the inner workings of departments related to student services. Applicants will also need to have an intermediate to high level technical knowledge and understanding of the PeopleSoft system, Microsoft Office, Hyland OnBase and the Kbox Support portal. Diversity and Inclusion Statement: Nevada State University, a four-year Minority Serving public institution with a statewide mission, is dedicated to excellence in teaching and learning and committed to the advancement of a diverse and largely under-served student population. Designated a Hispanic Serving (HSI) and Asian American Native American Pacific Islander Institution (AANAPI), Nevada State is a university where teaching and student support are valued above all else. A majority of our students are first generation, racial/ethnic minorities, parents, and/or returning students, of which 45% are Hispanic, 12% are Asian/Pacific Islander, 11% are Black/African American, 25% are White, and 7% are multiracial. We celebrate the storied backgrounds of our campus community. We operate with a shared commitment to represent and serve the diverse population of Nevada and to encourage the exchange of ideas that respects and honors the lived experiences of our students, staff, and faculty. We foster a culture of inclusive excellence so our members can live authentically, fully engage, and flourish. In order to strengthen the university and progress its mission, the university dedicates itself to intentional and ongoing reflection to meeting the evolving needs of Nevada State University, the surrounding communities, and the State of Nevada. We seek applicants who are passionate about working with this promising student population and collaborating with faculty and staff across departments to make a lasting impact in developing our institution and our community. We encourage you to highlight your background in fostering an inclusive campus culture and supporting the success of students who are historically underrepresented in higher education. Core Responsibilities: Interpret and explain financial aid policies and procedures to students and the general public. Answer emails and assist students with financial aid in person and virtually through Phone calls and Zoom appointments. The student worker will advise students regarding availability of financial aid, the eligibility requirements, the application process, and provide information regarding financial aid funding options. Minimum Qualifications: Must be in good academic standing and maintain a GPA of 2.0 or higher. Must be enrolled as a degree seeking student with a minimum of 6 credits in the current or upcoming semester at Nevada State. Skilled in problem solving, conflict resolution, time management and organization that promotes working with multiple projects and tasks. Ability to maintain a positive service attitude in a fast paced, high-volume customer service-based work environment. Interpersonal skills to work effectively with diverse students and coworkers. Eligibility to work in the United States without sponsorship (Nevada State does not sponsor employment-related visas). Please note: Applicants must meet the posted minimum qualifications at the time of application in order to be considered for the position. Preferred Qualifications: Knowledge of intermediate computer skills preferred. Knowledge of Microsoft Office. Knowledge of PeopleSoft system preferred. Bilingual in Spanish Preferred. Work Hours: Student employees can work up to 19.5 hours per week. Hourly Rate: $12.00 per hour. Special Instructions for Internal NSHE Applicants Nevada State University employees or employees within the Nevada System of Higher Education (NSHE, UNLV, UNR, NSU, CSN, TMCC, WNC, GBC, or DRI) MUST use the "Browse Jobs" process within Workday to find and apply for jobs at Nevada State and other NSHE Institutions. Once you log into Workday, type "Browse Jobs" in the search box which will navigate to the internal job posting site. If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application. Exempt No Full-Time Equivalent 0.0% Required Attachment(s) Please note, once you submit your application the only attachment(s) viewable to you will be the attachment(s) to the resume/CV section of the application. Any additional required attachment(s) to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment(s) will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at applynevadastate.edu. Please upload the following documents: Detailed resume listing relevant qualifications and experience; Copy of Fall or Spring schedule and proof of current GPA; Cover Letter indicating why you are a good fit for the position and Nevada State University; Names and contact information of three references (you will be notified before references are contacted). Applications that do not include the required uploaded documents may not be considered. Student candidates are encouraged to visit the Career Services Center (RSC 128 | 702-992-2611 | careernevadastate.edu) to receive assistance with their resume, cover letter, and/or interview skills.) Posting Close Date 06/30/2025 Note to Applicant Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. Nevada State University does not currently sponsor Visas, all applicants must be eligible to work in the United States without sponsorship. Nevada State University